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en:module_manual:campaign:cdrs [2016/02/16 09:11] liuxl [Fields Introduction] |
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| **Dialer Duration**:It is effective only using predictive-dialer，it is the total duration which includes the ringing time when using predictive-dialer.If you dialing manually，it is equal to：00:00:00. | **Dialer Duration**:It is effective only using predictive-dialer，it is the total duration which includes the ringing time when using predictive-dialer.If you dialing manually，it is equal to：00:00:00. | ||
| - | **接入目标**:该通话到达astercc系统时，首先进入的目标，如：队列，IVR，分机 等。 | + | **Dialer Target**:The calls arrive the first target after entering the astercc system，for example：queue，IVR，device and so on. |
| - | **目标号码**:接入目标的号码，如：分机的目标号码有 5000，5001，...；队列的目标号码有 600，601，...。 | + | **Target Exten**:The extensions' number of "Target"，eg：the device's Exten is:5000，5001，...；the queue Exten is 600，601，...。 |
| - | **呼叫状态**:标记该通通话是否 应答。 | + | **Disposition**:To mark the status of calls，whether ANSWERED or NOANSWERED. |
| - | **呼叫类型**:该通通话是呼入，还是外呼。 | + | **Call Type**:The type of calls，include DialIn and DialOut. |
| - | **处理状态**:表示该号码，在预拨号列表中的 拨号状态。 | + | **Status**:The customer status of this call number. |
| - | **拨号状态**:这通通话挂断时刻的状态，如：待拨，坐席振铃，客户振铃，坐席接通，坐席未应答 等。 | + | **Dialers Status**:The status of calling when it is end，eg：Open，Agent Answered，Call Callee，Agent Failed，and so on. |
