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en:module_manual:advanced:record_app [2015/12/04 09:04] liuxl [Add] |
en:module_manual:advanced:record_app [2017/12/12 03:05] (current) |
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| ====== Record App ====== | ====== Record App ====== | ||
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| + | <note tip> **Record App** applied for IVR function,for instance:To provide customers with better services after working,we can transfer the callings to IVR's recording application in the free time,the system can store the recording files into "Record View". The agents can pay a return visit to customers according to recordings in working time. </note> | ||
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| In the menu on the left,click [Advanced]->[Record App],we can open the recording management page,as follows: | In the menu on the left,click [Advanced]->[Record App],we can open the recording management page,as follows: | ||