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en:faq:the_common_prompt_of_system [2015/10/27 13:00] liuxl |
en:faq:the_common_prompt_of_system [2017/12/12 03:05] (current) |
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| {{:en:faq:5.unused.png?300|}} | {{:en:faq:5.unused.png?300|}} | ||
| - | 8.On the page of Inbount Route adding page,if you select the DID which has bound with some Inbount Route,the system will prompt that "Unused",as it shown below: | + | 8.On the page of Inbount Route adding page,if you select the DID which has been used by some Inbount Route,the system will prompt that "This Did has been used by Iroute (xxxxx),do you want to continue?",as it shown below: |
| - | 在拨入路由的编辑页面,选择要绑定的DID时,如果该DID没被其他拨入路由使用,系统会弹出"此 Did已经被拨入路由(xxxxxx)使用,是否继续?"的提示窗,如下图: | + | {{:en:faq:6.this_did_has_been_used_by_iroute.png?300|}} |
| - | {{:zh:常见问题及解答:6.此did已经被拨入路由使用.png?300|}} | + | 9.After saving the information of system settings,we need click the Reload Tip on the top of page to apply them,the system will prompt that "Reload Succeed" as shown below if reload succesfully: |
| - | 9.数据删除操作执行成功时,系统会弹出"数据删除成功!"的提示窗,如下图: | + | {{:en:faq:8.reload_succeed_en.png?300|}} |
| - | {{:zh:常见问题及解答:7.数据删除成功.png?300|}} | + | 10.When you import customers data into the campaign which has the predictive dialer,if you forget to assign the field of "Pre dialing phone(NO.)",the system will prompt that |
| + | "The predictive dialer of this campaign is enabled, but you havent selected the number for the dialer, are you sure you want to import the data now?",as it shown below: | ||
| - | 10.在保存某些修改内容后,需要点击页面上方的重载条,重载成功后,系统会弹出"Reload Succeed"的提示窗,如下图: | + | {{:en:faq:9.the_predictive_dialer_of_this_campaign_is_enabled_but_you_havent_selected_the_number_for_the_dialer.png?300|}} |
| - | {{:zh:常见问题及解答:8.reload_succeed.png?300|}} | + | 11.When you import customers data into the campaign,and select no fields to customer data,the system will prompt that "Select at least one field!",as it shown below: |
| - | 11.向具有预拨号功能的外呼营销任务导入数据,当未选择"预拨号电话"字段时,系统会弹出"该任务启用了预拨号,但没有选择预拨号的号码字段,是否继续导入?"的提示窗,如下图: | + | {{:en:faq:10.select_at_least_one_field_.png?300|}} |
| - | {{:zh:常见问题及解答:9.该任务启用了预拨号_但没有选择预拨号的号码.png?300|}} | + | 12.If the name of importing file is different from the customer packages',the system will prompt that "The file you want to import does not have same name as the package,click OK to continue?",as it shown below: |
| - | 12.向系统中导入客户资料,未选择任何客户资料字段时,系统会弹出"至少选择一个字段!"的提示窗,如下图: | + | {{:en:faq:11.the_file_you_want_to_import_does_not_have_same_name_as_the_package.png?300|}} |
| - | {{:zh:常见问题及解答:10.至少选择一个字段.png?300|}} | + | 13.When you importing customer details successfully,the system will prompt that "Import plan has been created successfully,please remember your plan number:xxx",as it shown below: |
| - | 13.创建导入客户资料计划,上传的客户资料文件名称与要导入表名称不相同时,系统会弹出"导入的文件名和客户包名不匹配,是否继续"的提示窗,如下图: | + | {{:en:faq:12.import_plan_has_been_created_successfully.png?300|}} |
| - | {{:zh:常见问题及解答:11.导入的文件名和客户包名不匹配_是否继续.png?300|}} | + | 14.When you bind the DID number to a account which has bound other DID,the system will prompt that "This account has bound with did number(xxxxx),do you want to continue?",as it shown below: |
| - | 14.成功创建向系统中导入客户资料的任务时,系统会弹出"数据导入计划创建成功!请记住您的计划编号:XXX"的提示窗,如下图: | + | {{:en:faq:13.this_account_has_bound_with_did_number.png?300|}} |
| - | {{:zh:常见问题及解答:12.数据导入计划创建成功_请记住您的计划编号.png?300|}} | + | 15.When you bind the DID number to a account which has no DIDs,the system will prompt that "This account has not been used",as it shown below: |
| - | 15.为DID号添加账户,如果账户已绑定DID号码,系统会弹出"此账户已经与DID号为(xxxx)绑定,仍然继续?"的提示窗,如下图: | + | {{:en:faq:14.this_account_has_not_been_used.png?300|}} |
| - | {{:zh:常见问题及解答:13.此账户已经与did号绑定.png?300|}} | + | 16.When you delete large amounts of data,the system will prompt that "Deleting,do not refresh",as it shown below: |
| - | 16.为DID号添加账户,如果账户未绑定任何DID号码,系统会弹出"此账户未使用"的提示窗,如下图: | + | {{:en:faq:16.deleting_do_not_refresh.png?300|}} |
| - | {{:zh:常见问题及解答:14.此账户未使用.png?300|}} | + | 17.When the administrator click "Logout",the system will prompt that "Are you sure you want to logout",as it shown below: |
| + | {{:en:faq:17.are_you_sure_you_want_to_logout.png?300|}} | ||
| + | 18.If the "admin" account have no Email address,the system will prompt that "Login successfully,please set the admin email",as it shown below: | ||
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| + | {{:en:faq:19.login_successfully_please_set_the_admin_email.png?300|}} | ||
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| + | 19.When you empty trash,the system will prompt that "All the data in trash will be cleared, continue?",as it shown below: | ||
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| + | {{:en:faq:19.all_the_data_in_trash_will_be_cleared_continue.png?300|}} | ||
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| + | 20.When you login system using wrong username or password,the system will prompt that "Account password is incorrect or does not exist! 404",as it shown below: | ||
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| + | {{:en:faq:20.account_password_is_incorrect_or_does_not_exist.png?300|}} | ||
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| + | 21.When agent add the work order on [Customer Service]->[Missed Calls],the system will prompt that "Data could not be saved.Please try again" if there is no customer information,as it shown below: | ||
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| + | {{:en:faq:data_could_not_be_saved.png?300|}} | ||