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en:faq:how_to_assign_the_trunk_to_a_campaign [2015/07/27 08:45] liuxl |
en:faq:how_to_assign_the_trunk_to_a_campaign [2017/12/12 03:05] (current) |
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| trunkgroup01",and there are 3 trunks in it,these are trunk01,trunk02 and trunk03.Now,we will assign a special trunk(e.g.：trunk01) or trunk group to campaign,what should we do？ | trunkgroup01",and there are 3 trunks in it,these are trunk01,trunk02 and trunk03.Now,we will assign a special trunk(e.g.：trunk01) or trunk group to campaign,what should we do？ | ||
| - | ==== Add the agents' accounts to a account group ==== | + | ==== Add the Agents' Accounts to a Account Group ==== |
| e.g.：If we want to use trunk01 dial out when as agent01 or agent02,we should add astercc0 and astercc1 to account_group01,as follows: | e.g.：If we want to use trunk01 dial out when as agent01 or agent02,we should add astercc0 and astercc1 to account_group01,as follows: | ||
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| - | ==== Assign trunk(or trunk group) to the account group ==== | + | ==== Assign the Trunk(or trunk group) to Account Group ==== |
| Then，we should bind trunk named "trunk01" to the account group,as follows: | Then，we should bind trunk named "trunk01" to the account group,as follows: | ||
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| - | ===== How to assign the trunk to 设置预拨号时使用的中继 ===== | + | ===== How to Assign the Trunk to Predictive Dialer ===== |
| - | 如果外呼营销任务使用"预拨号"，则通过指定预拨号的账户，来指定使用哪个中继进行外呼营销。需要选择使用中继01账号组内的账户，如：astercc0或者astercc1，如下图： | + | If dial out through Predictive Dialer,we should appoint the account belongs to account_group01 to assign the trunk，e.g.：astercc0 or astercc1，as follows： |
| {{:en:faq:assign_trunk_to_campaign04.png?750|}} | {{:en:faq:assign_trunk_to_campaign04.png?750|}} | ||
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