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en:change_log:astercc-2.6-rc1_changelog [2016/08/19 06:17] liuxl created |
en:change_log:astercc-2.6-rc1_changelog [2017/12/12 03:05] (current) |
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| - | ====== 新功能 ====== | + | ====== New Features ====== |
| - | ==== 用户和权限管理 ==== | + | ==== User==== |
| - | * [ 财务管理 ] -> "添加" -> "调整用户费用"弹窗，充值方式增加"招行"、"建行"、"支付宝"、"现金"、"微信"、"其他"。 | + | * [ Account statement ] -> "Add" -> "Adjust Credit", add new payment "CMB"、"CCB"、"Alipay"、"Cash"、"Wechat"、"Other". |
| - | {{:zh:change_log:调整用户费用.png?750|}} | + | {{:en:change_log:user_adjust_credit_.png?750|}} |
| - | ==== PBX管理 ==== | + | ==== PBX ==== |
| - | * [ 子通话记录 ] -> "子通话记录"页面，用来记录、查看诸如咨询转接等子通话数据。 | + | * [ Sub cdrs ] -> "Sub cdrs" page, used to check sub CDRs such as consult, transfer etc. |
| - | {{:zh:change_log:子通话记录.png?750|}} | + | {{:en:change_log:pbx_sub_cdrs_.png?750|}} |
| - | * [ 中继 ] -> "中继"页面的每条中继选项中增加"克隆"功能按钮。 | + | * [ trunks ] -> "Trunk" you can clone a trunk now (include all routes related). |
| - | {{:zh:change_log:可克隆中继.png?750|}} | + | {{:en:change_log:trunks_clone.png?750|}} |
| - | ==== PBX高级管理 ==== | + | ==== Advanced ==== |
| - | * [ 队列管理 ] -> 具体队列弹窗"振铃策略"增加"rrordered"选项。 | + | * [ Queues ] -> Add new strategy "rrordered". |
| - | {{:zh:change_log:队列振铃策略.png?750|}} | + | {{:en:change_log:queue.png?750|}} |
| - | ==== 呼叫中心高级管理 ==== | + | ==== Call center ==== |
| - | *根据常用联系人号码设置，实现咨询后自动进入三方及将坐席moh，常用联系人增加会议时是否静音选项, 咨询时常用联系人标注出会议是否静音。 | + | *According to contact list, you can set if to mute the party automatically. |
| - | {{:zh:change_log:常用联系人静音.png?750|}} | + | {{:en:change_log:addcommoncontact.png?750|}} |
| - | ==== 系统实施信息 ==== | + | ==== Realtime ==== |
| - | * [ 坐席组监控页面 ] -> "坐席组监控"页面"状态列"后面增加"状态起始时间"，用于显示当前状态是什么时候产生的。 | + | * [ Live monitoe ] -> Added a new column "Start at", to mark the start time of the current agent status. |
| - | {{:zh:change_log:状态起始时间.png?750|}} | + | {{:en:change_log:live.png?750|}} |
| - | *坐席组监控页面通过cookie记录页面选择的团队和坐席组。 | + | * Use cookies to save team and agent group you selected. |
| - | ==== 预报号 ==== | + | ==== Dialer ==== |
| - | * [ 预拨号 ] -> 预拨号页面，回收选择预拨号字段，从后台显示字段中获取。 | + | * [ Dialer ] -> Recyclable column will follow background settings. |
| - | {{:zh:change_log:回收选择预拨号字段.png?750|}} | + | {{:en:change_log:dialer_1.png?750|}} |
| - | * [ 预拨号 ] -> 单客户多号码预拨号功能，允许一个预拨号客户对应多个号码。 | + | * [ Dialer ] -> All you to dial multiple numbers for each customer. |
| - | {{:zh:change_log:单客户多号码预拨号功能.png?750|}} | + | {{:en:change_log:dialer_2.png?750|}} |
| - | ==== 工单管理 ==== | + | ==== Work orders ==== |
| - | * 添加工单时增加自定义关联字段。 | + | * When you define a work order, you can define related dropdown menu. |
| - | {{:zh:change_log:添加工单的定义关联字段.png?750|}} | + | {{:en:change_log:work_1.png?750|}} |
| - | ==== 坐席页面 ==== | + | ==== Agent portal ==== |
| - | *工单详情页面提交保存后，关闭当前标签同时执行我的工单页面的搜索。 | + | * Automaticly refresh workorder list after saving work order |
| - | {{:zh:change_log:我的工单页面的搜索.png?750|}} | + | {{:en:change_log:myworker.png?750|}} |
| - | ==== 客户管理 ==== | + | ==== Customer ==== |
| - | * 增通过自定义link字段转接地图的功能[客户管理]->[自定义字段]->[添加]，选择link字段类型，操作如下图： | + | * Added a new custom field "link" which you can use to popup a custom url such as google map： |
| - | {{:zh:常见问题及解答:添加地图转接自定义字段.png?750|}} | + | {{:en:change_log:map.png?750|}} |
| - | 坐席登录界面中，选择对应的外呼营销任务，打开客户信息找到新添加的地图转接字段，点击[点击打开链接]，效果如下图： | + | then in agent portal, agent could open google map with address |
| - | {{:zh:常见问题及解答:link地图链接.png?750|}} | + | {{:en:change_log:map_agentls.png?750|}} |
| - | <note tip> 链接中转向条件可从变量读取，当客户页面点击此链接时，客户资料中的字段自动替换成相应变量，详细操作可参考：《[[zh:常见问题及解答:如何使用link类型的自定义字段传递参数|如何使用link类型的自定义字段传递参数]]》 </note> | + | for more details please check [[:en:Real case guidance:How to use customized link to integrate with 3rd party system]] |
| + | ====== Bug fix ====== | ||
| - | ====== Bug修复 ====== | ||
| + | ==== Advanced ==== | ||
| - | ==== PBX高级管理 ==== | + | * When you use DID group in inbound route, if you delete the DID group, you can't open that route |
| - | * 修复了"拨入路由"使用DID分组时，将DID分组删除后导致拨入路由弹窗打不开了的bug。 | + | {{:en:change_log:iroute.png?750|}} |
| - | {{:zh:change_log:删除did分组拨入路由.png?750|}} | ||
| + | ==== Realtime ==== | ||
| - | ==== 系统实施信息 ==== | + | * Datetime plugin was missing in Campaign, Manual assign window |
| - | * 解决"外呼营销任务"的"手动分配"页面 搜索里时间插件不显示的问题。 | + | {{:en:change_log:campaigns.png?750|}} |
| - | {{:zh:change_log:时间插件不显示.png?750|}} | ||
| + | ==== Mass sneder ==== | ||
| - | ==== 群发信息管理 ==== | + | * Sent messages was visable for all team admins |
| - | * 修复了"已发信息管理"页面中，一个团队管理员可以看到其他团队已发信息数据的bug，例如：团队的邮件信息能被其他团队或个人看到的，个人可以看到团队。 | ||
| - | {{:zh:change_log:团队群发.png?750|}} | + | ==== Agent portal ==== |
| - | {{:zh:change_log:个人群发消息.png?750|}} | + | * Missed calls in customer service module, "Data could not be ... " prompt when you try to add a new work order |
| + | * Callerid was hidden when you selected in queue。 | ||
| - | ==== 坐席页面 ==== | + | * Callerid wssn't hidden in calendar even you selected hide contact |
| - | * 修复了"坐席页面" -> "呼入客服" -> "漏单管理"页面在添加工单时提示"Data could not be ... "的bug。 | + | * Browser keep refreshing if you did a search in dialoutinterface and click last page. |
| - | * 选择隐藏号码后对呼入通话也生效的bug。 | + | {{:en:change_log:agent_work.png?750|}} |
| - | * 修复了"创建日程"页面中，号码未隐藏的bug。 | ||
| - | {{:zh:change_log:日程用户号码加密.png?750|}} | + | ==== Scripts ==== |
| - | * 修复了"坐席页面"->"dialoutinterface页面"中, 搜索后点击最后一页出现不断重复加载的bug, 同时整合搜索和点击最后一页查询总数的搜索。 | + | * datamover exit if you have special characters in callerid |
| - | + | ||
| - | {{:zh:change_log:最后一页不重复加载.png?750|}} | + | |
| - | + | ||
| - | + | ||
| - | ==== 系统后台程序 ==== | + | |
| - | + | ||
| - | * 修复了sql没有转义造成datamover退出的bug。 | + | |
