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en:change_log:astercc-2.4-rc2_changelog [2016/02/24 08:07] liuxl [Statistics] |
en:change_log:astercc-2.4-rc2_changelog [2017/12/12 03:05] (current) |
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| * Repaired the bug that "End" can't be modified when we add the WorkTime on [Advanced]->[Worktimes] page | * Repaired the bug that "End" can't be modified when we add the WorkTime on [Advanced]->[Worktimes] page | ||
| - | ==== 报表统计 ==== | + | ==== Statistics ==== |
| - | * 修复 [坐席图形报表]页面中，选择"全部技能组累计"时，点击下载image或者pdf会出现提示请选择坐席组的bug。 | + | * Repaired the bug if you download the image or PDF， it will popup "select agent group" although you have selected the agents and "All Group Accumulation" on the [Agent Graph] page. |
| - | {{:zh:change_log:2.4rc2changelog报表统计001.png?750|}} | + | {{:en:change_log:2.4rc2changelogstatistics001.png?750|}} |
| - | ==== 外呼营销 ==== | + | ==== Campaign ==== |
| - | * 修复了 使用总表的外呼营销任务，在[外呼营销]->[客户管理]页面中，按"更新时间"搜索后"根据搜索删除"数据时，会删除搜索结果以外其他数据的bug。 | + | * Repaired the bug that will delete other all datas of campaign used Main table, when you delete the datas after searching by "Updated" field on [Campaign]->[Customers] page. |
| - | ==== 呼叫中心高级管理 ==== | + | ==== Call Center ==== |
| - | * 修复了 导出文件生成文件夹时，名称有空格导致的无法进行压缩，导出任务页面无法下载导出文件的bug | + | * Repaired the exporting bug that it can't download the file when there are several blanks in exporting file name. |
| - | ==== 系统日志 ==== | + | ==== Log ==== |
| - | * 修复了 [坐席事件日志]页面导出文件时缺少字段的bug。 | + | * Repaired the fields lack in export file on [Call Events]. |
| - | ==== 预拨号 ==== | + | ==== Dialer ==== |
| - | * 修复 权限范围为系统的帐号，默认有 拨号器设置 页面权限的bug 。将 拨号器设置 页面的权限改为由角色进行控制。 | + | * Repaired the default privilige bug of Role type is "Account", the dialer's page selected default, it should be controled by Roles. |
| - | * 修复了 [预拨号]->[拨号器]->[回收]页面中，回收数据时，无法设置数据回收任务的预约时间为立即回收(即：0000-00-00 00:00)的bug。 | + | * Repaired the bug that it can't recycle the data immediately via setting "Schedule" time to 0000-00-00 00:00 on [Dialer]->[Dialer]->[Recycle] page. |
| - | ==== 呼入客服 ==== | + | ==== Customer Service ==== |
| - | * 修复了 [呼入客服]->[呼叫记录]页面中，导出.csv类型数据的bug。 | + | * Repaired the bug when you export the datas by .csv format on [Customer Service]->[CDR]. |
| - | ==== 电子商务 ==== | ||
| - | * 修复了卸载[电子商务]应用模块时，左侧管理列表中的[库存管理]模块不能够同步被删除的bug。 | + | ==== E-Commerce ==== |
| - | {{:zh:change_log:2.4rc2changelog电子商务001.png?750|}} | + | * Repaired the bug that the Storage Management module can't be deleted along with uninstallation of E-Commerce module. |
| + | {{:en:change_log:2.4rc2changeloge-commerce001.png?750|}} | ||
| - | ==== 坐席页面 ==== | ||
| - | * 修复了 外呼任务弹屏界面上，如果客户资料没有客户姓名，则客户标签处以该任务设置的第一个前台显示字段的数值进行显示。如果该任务设置了屏蔽联系方式，并且前台页面显示字段为电话号码一时，客户标签处未进行屏蔽的bug。 | ||
| - | * 在坐席工作页面的[群发信息管理]->[公告管理]->[添加公告]中，修复了 管理员选定账号组后，账号未被列出的bug。 | ||
| - | * 在坐席工作页面的[群发信息管理]->[公告管理]->[添加公告]中，修复了 坐席组长选定坐席组后，坐席未被列出的bug。 | ||
| - | * 修复了 [预拨号]->[预拨号未接通原因]中，角色设置为团队范围时，无法看到本团队的外呼营销任务的bug。 | ||
| - | * 修复了 IE8 9 10浏览器下，坐席页面状态处显示为NAN的bug。 | ||
| - | * 修改自动拨号的倒计时时间总是60秒开始。 | ||
| + | ==== Agent Interface ==== | ||
| - | ==== 系统后台程序 ==== | + | * If the Name of customer contact information is NULL. The label name will quote the first field in [Campaign]->[Campaigns]->[Basic]->[Agent Fields]. Repaired the bug that not hide the phone number although set the "Hiding contact info." to "Yes" when set phone1 to the first field in [Agent Fields]. |
| + | * Repaired the bug that accounts can't be listed after selected account group by administrator on [Message]->[Notices]->[Add] page of agent work interface. | ||
| + | * On [Dialer]->[Dialer Noanswer Cause] page，repaired the bug that can't find the campaigns under current team when "Purview" is "Team" on [User]->[Roles]->[Privileges Setting]->[Dialer]->[Dialer Noanswer Cause]. | ||
| - | * 修复了 http push模块内存溢出的问题。 | + | {{:en:change_log:2.4rc2changelogagent_interface001.png?750|}} |
| - | * 修复了定时文件合成任务无法及时完成的问题。 | + | |
| - | * 解决了安装demo数据时无法安装呼入客服模块的bug。 | + | |
| + | * Repaired the display bug that when using the IE(version 8 9 10) browser，it always displayed "NAN" on status label. | ||
| + | * Modify the automatic dialing countdown always start from 60 seconds after every pause. | ||
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| + | |||
| + | ==== Background Program ==== | ||
| + | |||
| + | * Repaired the memory overflow problem of http push module. | ||
| + | * Fixed the bug that timing file task can't be synthesised in time. | ||
| + | * Repaired the bug that missing of Customer Service when we initial the demo of asterCC system. | ||
