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en:change_log:astercc-2.3-rc2_changelog [2015/04/22 07:33] liuxl [Message] |
en:change_log:astercc-2.3-rc2_changelog [2017/12/12 03:05] (current) |
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| *At the top right corner of the interface agent，we add a datetime table. | *At the top right corner of the interface agent，we add a datetime table. | ||
| - | {{:en:change_log:datetime_agentdesk.png?700|}} | + | {{:en:change_log:datetime_agentdesk01.png?700|}} |
| *On the agent desk，we add “current status and duration” under the “Status” button. | *On the agent desk，we add “current status and duration” under the “Status” button. | ||
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| ====System==== | ====System==== | ||
| - | *[系统设置]->[录音文件管理]->[添加计划] | + | * On [System]->[Recording Plan]->[Add Plan] |
| - | *修复录音计划中，路径不存在时要手动创建的bug。 | + | * Fixed the bug that we should create the direction manually if the “Move Path” isn't exist. |
| - | *修复同一时间的多条计划，只执行第一条的bug。 | + | * Fixed the bug that only the first one plan can be carried out among plans in the same time. |
| ====Dialer==== | ====Dialer==== | ||
| - | *修复 使用import & start后，预拨号过滤器无法使用的问题。 | + | * Fixed the bug that the dialer filter can't work when we import or start it. |
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| - | *修复使用import & start后，预拨号过滤器无法使用的bug。因为individualname字段没有了，过滤器回报sql语法错误。 | + | |
| ====Agent Desk==== | ====Agent Desk==== | ||
| - | *修复坐席界面点击[获取客户]按钮时，数据出现-0.5的问题。 | + | * Fixed the bug that when we click the "Obtain Customer" button，the data of customer will turn to be -0.5. |
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| - | *修复坐席页面上，[消息]->[搜索模板]时，”对象类型“下拉选框缺少”呼入客服“功能的问题。 | + | * On agent desk，fixed the bug that lacking of "Customer Service" option in "Object" of Email/SMS. |
| - | *修复坐席页面，[菜单]->[话务刷新]时，拨号计划弹屏消失问题。 | + | {{:en:change_log:customer_service.png?700|}} |
| - | *外呼营销坐席弹屏页面新增客户时,根据呼叫记录应答时间和结束时间,更新客户的autocount,noanswernum,answernum | + | * Fixed the bug that the "Dial Plan" page disappering when click "Call Refresh" in "Menu". |
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| - | *修复话务刷新时拨号计划无法弹屏的bug。 | + | {{:en:change_log:call_refresh02.png?700|}} |
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| + | * On the agentdesk，when we add the new customer by campaign on dialoutinterface，update “autocount,noanswernum and answernum” fields according to “Answertime” and “Endtime” automatically. | ||
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| + | * Fixed the bug that the "Status" will display "NA:NA:NA" when click "Call Refresh" button in "Menu". | ||
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| + | {{:en:change_log:nanana.png?700|}} | ||
| - | *修复坐席界面，点击[菜单]->[话务刷新]的时候，状态处的持续时长显示NANANA的问题，如下图： | ||
| - | {{:zh:change_log:显示nanana的问题.png?700|}} | ||
| - | *修复接口签入bug，之前若有队列暂停，新签入的队列更新curagents表数据时失败，sql语句错误。 | ||
