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en:change_log:astercc-2.3-rc2_changelog [2015/04/21 10:06] liuxl [Virtual Office] |
en:change_log:astercc-2.3-rc2_changelog [2017/12/12 03:05] (current) |
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| *At the top right corner of the interface agent，we add a datetime table. | *At the top right corner of the interface agent，we add a datetime table. | ||
| - | {{:en:change_log:datetime_agentdesk.png?700|}} | + | {{:en:change_log:datetime_agentdesk01.png?700|}} |
| *On the agent desk，we add “current status and duration” under the “Status” button. | *On the agent desk，we add “current status and duration” under the “Status” button. | ||
| Line 147: | Line 147: | ||
| + | ====Virtual Office==== | ||
| + | * Fixed bugs on [Virtual Office]->[Caller] | ||
| + | *There is only one user，the user should be selected by default to vcustomers. | ||
| + | *The "Vcustomer-test_select" can't be selected in edit page. | ||
| + | |||
| + | {{:en:change_log:cannot_select.png?700|}} | ||
| ====Call Center==== | ====Call Center==== | ||
| - | *修复[呼叫中心高级管理]下有两个"任务管理"模块页面的问题，将 任务管理/Shell Jobs(shellimports)页面 中文名称改为[批次任务管理]，即：将下图页面改为批次任务管理页面。 | + | *Rename following page to "Shell Jobs" on [Call Center]. |
| - | {{:zh:change_log:批次任务管理01.png?700|}} | + | {{:en:change_log:rename.png?700|}} |
| ====Message==== | ====Message==== | ||
| - | *修复[群发信息管理]->[发送内部信息]右侧员工列显示其他团队员工号的bug，如下图： | + | * Fixed the bug that there are several agents from other groups of the right column on [Message]->[Internal Messages]. |
| - | {{:zh:change_log:群发内部信息的bug.png?700|}} | + | {{:en:change_log:one_team.png?700|}} |
| - | *修复短信内容字符串处理的bug。 | + | * Fixed the bug that strings of contents in SMS. |
| - | *修复群发消息模板通配符中对应内容不能替换的问题。 | + | * Fixed the bug that it can't use “display name” instead of database column name in template. |
| - | *修复[群发信息管理]->[短信服务器]中，同一团队下多个服务器数据的”是否默认“字段，可同时为"是"的问题。 | + | * On the page of [Messages]->[SMS Server]，fixed the bug that SMS servers are default at the same time belong one team. |
| - | *修复短信服务器希奥接口查询余额bug。 | + | {{:en:change_log:default_same_time.png?700|}} |
| - | *修复smsserver修改默认属性时bug。 | + | * Fixed the “Balance Inquiry” Interface bug of XiAo‘s SMS server. |
| - | *修复[群发信息管理]->[群发信息]中邮件群发时,未按多语言进行变量替换。 | ||
| ====System==== | ====System==== | ||
| - | *[系统设置]->[录音文件管理]->[添加计划] | + | * On [System]->[Recording Plan]->[Add Plan] |
| - | *修复录音计划中，路径不存在时要手动创建的bug。 | + | * Fixed the bug that we should create the direction manually if the “Move Path” isn't exist. |
| - | *修复同一时间的多条计划，只执行第一条的bug。 | + | * Fixed the bug that only the first one plan can be carried out among plans in the same time. |
| ====Dialer==== | ====Dialer==== | ||
| - | *修复 使用import & start后，预拨号过滤器无法使用的问题。 | + | * Fixed the bug that the dialer filter can't work when we import or start it. |
| - | + | ||
| - | *修复使用import & start后，预拨号过滤器无法使用的bug。因为individualname字段没有了，过滤器回报sql语法错误。 | + | |
| ====Agent Desk==== | ====Agent Desk==== | ||
| - | *修复坐席界面点击[获取客户]按钮时，数据出现-0.5的问题。 | + | * Fixed the bug that when we click the "Obtain Customer" button，the data of customer will turn to be -0.5. |
| | | ||
| - | *修复坐席页面上，[消息]->[搜索模板]时，”对象类型“下拉选框缺少”呼入客服“功能的问题。 | + | * On agent desk，fixed the bug that lacking of "Customer Service" option in "Object" of Email/SMS. |
| - | *修复坐席页面，[菜单]->[话务刷新]时，拨号计划弹屏消失问题。 | + | {{:en:change_log:customer_service.png?700|}} |
| - | *外呼营销坐席弹屏页面新增客户时,根据呼叫记录应答时间和结束时间,更新客户的autocount,noanswernum,answernum | + | * Fixed the bug that the "Dial Plan" page disappering when click "Call Refresh" in "Menu". |
| - | + | ||
| - | *修复话务刷新时拨号计划无法弹屏的bug。 | + | {{:en:change_log:call_refresh02.png?700|}} |
| + | |||
| + | * On the agentdesk，when we add the new customer by campaign on dialoutinterface，update “autocount,noanswernum and answernum” fields according to “Answertime” and “Endtime” automatically. | ||
| + | |||
| + | * Fixed the bug that the "Status" will display "NA:NA:NA" when click "Call Refresh" button in "Menu". | ||
| + | |||
| + | {{:en:change_log:nanana.png?700|}} | ||
| - | *修复坐席界面，点击[菜单]->[话务刷新]的时候，状态处的持续时长显示NANANA的问题，如下图： | ||
| - | {{:zh:change_log:显示nanana的问题.png?700|}} | ||
| - | *修复接口签入bug，之前若有队列暂停，新签入的队列更新curagents表数据时失败，sql语句错误。 | ||
