Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
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en:change_log:astercc-2.1_changelog [2014/05/31 23:46] solo |
en:change_log:astercc-2.1_changelog [2017/12/12 03:05] (current) |
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| Line 19: | Line 19: | ||
| * Trunk | * Trunk | ||
| * Add gain parameter for Increasing the volume when merger the record | * Add gain parameter for Increasing the volume when merger the record | ||
| + | {{:en:change_log:trunk_advanced.png?768|}} | ||
| * Import | * Import | ||
| * Optimize the css of page | * Optimize the css of page | ||
| * Auto match the field by the title of import file | * Auto match the field by the title of import file | ||
| - | * Add `Import & Start` function,refer to wiki(http://wiki.astercc.org/doku.php?id=en:module_manual:call_center:import) | + | * Import to white list |
| + | * Add `Import & Start` function,refer to wiki, read [[en:module_manual:call_center:import]] | ||
| * Live Monitor | * Live Monitor | ||
| Line 33: | Line 34: | ||
| * Outbound | * Outbound | ||
| * can choose all agent to statistic | * can choose all agent to statistic | ||
| + | * TTS | ||
| + | |||
| + | {{:zh:change_log:announcement_chinese.png?650|}} | ||
| * Agent Details | * Agent Details | ||
| Line 38: | Line 42: | ||
| * Add account of object to statistic | * Add account of object to statistic | ||
| * For the account is the agent group provilege,will just see the own agent group statistic | * For the account is the agent group provilege,will just see the own agent group statistic | ||
| - | |||
| - | |||
| ===== Campaign ===== | ===== Campaign ===== | ||
| Line 45: | Line 47: | ||
| * Add `New Tab Order` parameter under `Advanced`. It is used to control the order type of data under the `New` | * Add `New Tab Order` parameter under `Advanced`. It is used to control the order type of data under the `New` | ||
| * Add `Quick Schedule` parameter under `Advanced`.It is used to quick to choose the schedual time for pending customer | * Add `Quick Schedule` parameter under `Advanced`.It is used to quick to choose the schedual time for pending customer | ||
| + | * Add `Hangup When Submit` | ||
| + | * Add `Remove Callback After Submit` | ||
| * Fix can not assign the customer by `status` when the campaign use main table bug | * Fix can not assign the customer by `status` when the campaign use main table bug | ||
| - | |||
| - | {{:en:change_log:2.1:quick_schedual.png?768|Quick Schedual}} | ||
| - | |||
| * Move the parameter `Check Reassign` and `Call Hint` to `Advanced` | * Move the parameter `Check Reassign` and `Call Hint` to `Advanced` | ||
| + | * Improve Auto Dial priority | ||
| + | * Allow to show all customer information in manual assign window | ||
| + | * Add call result percentage in campaign statistic | ||
| + | * In agent portal, allow to search in 5 agent fields | ||
| + | {{:en:change_log:campaign_advanced.png?768|}} | ||
| + | {{:en:change_log:quick_schedule.png?768|}} | ||
| ===== BPO ===== | ===== BPO ===== | ||
| * The left list of page will not show the campaign which had been disabled,when the BPO account login | * The left list of page will not show the campaign which had been disabled,when the BPO account login | ||
| Line 73: | Line 79: | ||
| ===== Interface ===== | ===== Interface ===== | ||
| - | * Add the device can directory to dial interface | + | * Add the device dial API |
| + | * Add agent transfer to IVR | ||
| * Login | * Login | ||
| * Allow to pass exten number as the exten number to login the queue | * Allow to pass exten number as the exten number to login the queue | ||
