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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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en:change_log:astercc-2.0-beta_changelog [2013/10/30 03:46] shixb |
en:change_log:astercc-2.0-beta_changelog [2017/12/12 03:05] (current) |
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| <note>Phone machine must support the auto answer,then the function can be used normally</note> | <note>Phone machine must support the auto answer,then the function can be used normally</note> | ||
| + | {{:en:change_log:2.0_beta:auto_answer_sip_header.jpg?768|Auto Answer Sip Header}} | ||
| *Trunk | *Trunk | ||
| Line 41: | Line 42: | ||
| *Device | *Device | ||
| *Change the `All Dial`'s option to `All` and `Internal Only` | *Change the `All Dial`'s option to `All` and `Internal Only` | ||
| + | |||
| *Sounds | *Sounds | ||
| Line 67: | Line 69: | ||
| *Quick Setup | *Quick Setup | ||
| * Change the `Username prefix` and `Password prefix` to not required,and give some information tips | * Change the `Username prefix` and `Password prefix` to not required,and give some information tips | ||
| + | |||
| + | {{:en:change_log:2.0_beta:quick_setup.jpg?768|Quick Setup}} | ||
| *Import | *Import | ||
| Line 78: | Line 82: | ||
| ===== Campaign ===== | ===== Campaign ===== | ||
| + | |||
| + | {{:en:change_log:2.0_beta:campaign_param.jpg?768|Campaign}} | ||
| + | |||
| *Campaign | *Campaign | ||
| * Add `Update Customer Status` parameter, it is used to control the privilege of edit the customer data | * Add `Update Customer Status` parameter, it is used to control the privilege of edit the customer data | ||
| Line 110: | Line 117: | ||
| ===== Virtual Office ===== | ===== Virtual Office ===== | ||
| + | |||
| + | {{:en:change_log:2.0_beta:add_common_contact_vc.jpg?768|Virtual Office}} | ||
| + | |||
| *Customer | *Customer | ||
| * Add `Common Contact Management` button on the edit page to add the common contact for customer. | * Add `Common Contact Management` button on the edit page to add the common contact for customer. | ||
| Line 116: | Line 126: | ||
| ===== Customer Service ===== | ===== Customer Service ===== | ||
| + | |||
| + | {{:en:change_log:2.0_beta:customerserivce_edit.jpg?768|Customer Service}} | ||
| + | |||
| *Customer Service | *Customer Service | ||
| * Add `Priority Call` parameter(Option : Closed,Current Agent,Last Contact Agent). When the customer dialin the system, accordding to this setting, if there is the priority agent, it will call this agent.If there is not any agent,the call will go to the queue. | * Add `Priority Call` parameter(Option : Closed,Current Agent,Last Contact Agent). When the customer dialin the system, accordding to this setting, if there is the priority agent, it will call this agent.If there is not any agent,the call will go to the queue. | ||
| Line 129: | Line 142: | ||
| ===== E-Commerce ===== | ===== E-Commerce ===== | ||
| *E-Commerce | *E-Commerce | ||
| - | * Add `Source` parameter, can cusomize the resouce data, use the commas to divide the multipe values.And the agent can use the value to set the resource of the order | + | * Add `Source` parameter, can cusomize the source data, use the commas to divide the multipe values.And the agent can use the value to set the source of the order |
| + | *Product | ||
| + | * Add or edit the product, can choose one or more related product.Relate this product to other,the agent can see the related product when choose one product of order for customer. | ||
| Line 142: | Line 156: | ||
| *On the customer popup page,merge the `History Details` and `Recently Purchase` in one panel, default display the history details. | *On the customer popup page,merge the `History Details` and `Recently Purchase` in one panel, default display the history details. | ||
| * In the `Recently Purchase` list,can click the link of the order number to open the order details page,if the order's status is undelivered,it can be canceled.Click the cancel button,there will be popup a comfirm tip. | * In the `Recently Purchase` list,can click the link of the order number to open the order details page,if the order's status is undelivered,it can be canceled.Click the cancel button,there will be popup a comfirm tip. | ||
| + | |||
| + | *Campaign Customer Popup Page | ||
| + | |||
| + | {{:en:change_log:2.0_beta:campaign_productorder_cancel.jpg?768|Campaign Customer Popup Page}} | ||
| + | |||
| + | *Customer Service Customer Popup Page | ||
| + | |||
| + | {{:en:change_log:2.0_beta:cs_productorder_cancel.jpg?768|Customer Service Customer Popup Page}} | ||
