Differences
This shows you the differences between two versions of the page.
| Next revision | Previous revision | ||
|
en:change_log:astercc-2.0-beta_changelog [2013/10/30 03:44] shixb created |
en:change_log:astercc-2.0-beta_changelog [2017/12/12 03:05] (current) |
||
|---|---|---|---|
| Line 28: | Line 28: | ||
| <note>Phone machine must support the auto answer,then the function can be used normally</note> | <note>Phone machine must support the auto answer,then the function can be used normally</note> | ||
| + | {{:en:change_log:2.0_beta:auto_answer_sip_header.jpg?768|Auto Answer Sip Header}} | ||
| *Trunk | *Trunk | ||
| * There will be information tip,when the trunk set the `Enforce Use Rate` to yes | * There will be information tip,when the trunk set the `Enforce Use Rate` to yes | ||
| - | {{:zh:change_log:2.0_beta:trunk_force_rate.jpg?768|Trunk Force Rate}} | + | {{:en:change_log:2.0_beta:trunk_force_rate.jpg?768|Trunk Force Rate}} |
| * Add `Hangup Status` to show the recent 10 hangup information. | * Add `Hangup Status` to show the recent 10 hangup information. | ||
| Line 41: | Line 42: | ||
| *Device | *Device | ||
| *Change the `All Dial`'s option to `All` and `Internal Only` | *Change the `All Dial`'s option to `All` and `Internal Only` | ||
| + | |||
| *Sounds | *Sounds | ||
| Line 51: | Line 53: | ||
| * Add `Auto Add DID` parameter,it used to automatically create a DID when the dialin number doesn't match any DID | * Add `Auto Add DID` parameter,it used to automatically create a DID when the dialin number doesn't match any DID | ||
| - | {{:zh:change_log:2.0_beta:setting_auto_add_did.jpg?768|Auto Add DID}} | + | {{:en:change_log:2.0_beta:setting_auto_add_did.jpg?768|Auto Add DID}} |
| * Add `Trunk Error Duration` parameter,WHen use the trunk to dial,if the duration less than this set value,it will be considered to occur a error(this is related to `Trunk`'s `Max Unavailabled` parameter to use,if the number of failures reaches the `Max Unavailabled` set value,the trunk will be disabled ). | * Add `Trunk Error Duration` parameter,WHen use the trunk to dial,if the duration less than this set value,it will be considered to occur a error(this is related to `Trunk`'s `Max Unavailabled` parameter to use,if the number of failures reaches the `Max Unavailabled` set value,the trunk will be disabled ). | ||
| - | {{:zh:change_log:2.0_beta:setting_trunk_error_duration.jpg?768|Trunk Error Duration}} | + | {{:en:change_log:2.0_beta:setting_trunk_error_duration.jpg?768|Trunk Error Duration}} |
| * Add `rtptimeout` parameter to `GENERAL SIP SETTING` tags,default 120 | * Add `rtptimeout` parameter to `GENERAL SIP SETTING` tags,default 120 | ||
| * Add edit the system time zone function | * Add edit the system time zone function | ||
| - | {{:zh:change_log:2.0_beta:setting_time_zone.jpg?768|Edit the system time zone}} | + | {{:en:change_log:2.0_beta:setting_time_zone.jpg?768|Edit the system time zone}} |
| *Feature Codes | *Feature Codes | ||
| Line 67: | Line 69: | ||
| *Quick Setup | *Quick Setup | ||
| * Change the `Username prefix` and `Password prefix` to not required,and give some information tips | * Change the `Username prefix` and `Password prefix` to not required,and give some information tips | ||
| + | |||
| + | {{:en:change_log:2.0_beta:quick_setup.jpg?768|Quick Setup}} | ||
| *Import | *Import | ||
| Line 78: | Line 82: | ||
| ===== Campaign ===== | ===== Campaign ===== | ||
| + | |||
| + | {{:en:change_log:2.0_beta:campaign_param.jpg?768|Campaign}} | ||
| + | |||
| *Campaign | *Campaign | ||
| * Add `Update Customer Status` parameter, it is used to control the privilege of edit the customer data | * Add `Update Customer Status` parameter, it is used to control the privilege of edit the customer data | ||
| Line 110: | Line 117: | ||
| ===== Virtual Office ===== | ===== Virtual Office ===== | ||
| + | |||
| + | {{:en:change_log:2.0_beta:add_common_contact_vc.jpg?768|Virtual Office}} | ||
| + | |||
| *Customer | *Customer | ||
| * Add `Common Contact Management` button on the edit page to add the common contact for customer. | * Add `Common Contact Management` button on the edit page to add the common contact for customer. | ||
| Line 116: | Line 126: | ||
| ===== Customer Service ===== | ===== Customer Service ===== | ||
| + | |||
| + | {{:en:change_log:2.0_beta:customerserivce_edit.jpg?768|Customer Service}} | ||
| + | |||
| *Customer Service | *Customer Service | ||
| * Add `Priority Call` parameter(Option : Closed,Current Agent,Last Contact Agent). When the customer dialin the system, accordding to this setting, if there is the priority agent, it will call this agent.If there is not any agent,the call will go to the queue. | * Add `Priority Call` parameter(Option : Closed,Current Agent,Last Contact Agent). When the customer dialin the system, accordding to this setting, if there is the priority agent, it will call this agent.If there is not any agent,the call will go to the queue. | ||
| Line 129: | Line 142: | ||
| ===== E-Commerce ===== | ===== E-Commerce ===== | ||
| *E-Commerce | *E-Commerce | ||
| - | * Add `Source` parameter, can cusomize the resouce data, use the commas to divide the multipe values.And the agent can use the value to set the resource of the order | + | * Add `Source` parameter, can cusomize the source data, use the commas to divide the multipe values.And the agent can use the value to set the source of the order |
| + | *Product | ||
| + | * Add or edit the product, can choose one or more related product.Relate this product to other,the agent can see the related product when choose one product of order for customer. | ||
| Line 142: | Line 156: | ||
| *On the customer popup page,merge the `History Details` and `Recently Purchase` in one panel, default display the history details. | *On the customer popup page,merge the `History Details` and `Recently Purchase` in one panel, default display the history details. | ||
| * In the `Recently Purchase` list,can click the link of the order number to open the order details page,if the order's status is undelivered,it can be canceled.Click the cancel button,there will be popup a comfirm tip. | * In the `Recently Purchase` list,can click the link of the order number to open the order details page,if the order's status is undelivered,it can be canceled.Click the cancel button,there will be popup a comfirm tip. | ||
| + | |||
| + | *Campaign Customer Popup Page | ||
| + | |||
| + | {{:en:change_log:2.0_beta:campaign_productorder_cancel.jpg?768|Campaign Customer Popup Page}} | ||
| + | |||
| + | *Customer Service Customer Popup Page | ||
| + | |||
| + | {{:en:change_log:2.0_beta:cs_productorder_cancel.jpg?768|Customer Service Customer Popup Page}} | ||
