1.对系统进行分布配置前,首先需要将CTI机器上的数据库备份。
mysqldump -uroot -p密码 astercc10 > 备份文件.sql
再在新的mysql数据库服务器(192.168.1.60)上进行备份数据的导入。
mysql -uroot -p密码 astercc10 < 备份文件.sql
2.在MySQL机器上,对CTI、PHP1、PHP2机器进行数据库的授权。 在 mysql> 下执行如下命令:
grant all privileges on astercc10.* to astercc@'192.168.1.%' identified by 'asterccpw';
3.分别在CTI、PHP1、PHP2三台机器上的/etc/astercc.conf 中,修改:[database]和[statistics]标签下的数据库信息:
[database] dbtype = mysql dbhost = 192.168.1.60 dbname = astercc10 dbport = 3306 username = astercc password = asterccpw prefix= cc10_ [statistics] ;on/off status = on dbtype = mysql dbhost = 192.168.1.60 dbname = astercc10 dbport = 3306 dbuser = astercc dbpassword = asterccpw prefix= cc10_ [system] ;if Cluster no,php,asterisk,all cluster = php
4.在/var/www/html/asterCC/app/config/database.php文件中将文件末尾的 var $default = array数据库信息修改成如下内容:
class DATABASE_CONFIG {
var $default = array( 'driver' => 'mysql', 'persistent' => false, 'host' => '192.168.1.60', 'login' => 'astercc', 'password' => 'asterccpw', 'database' => 'astercc10', 'prefix' => 'cc10_', 'encoding' => 'utf8', );
5.配置iptables服务,各机器配置完成后执行:service iptables restart
CTI(和Nginx)机器上:
*filter :INPUT DROP [32888:6036616] :FORWARD DROP [0:0] :OUTPUT ACCEPT [38964:13133002] -A INPUT -p udp -m udp --dport 5060 -j ACCEPT -A INPUT -p udp -m udp --dport 4569 -j ACCEPT -A INPUT -p udp -m udp --dport 5036 -j ACCEPT -A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT -A INPUT -p udp -m udp --dport 2727 -j ACCEPT -A INPUT -p udp -m udp --dport 137:138 -j ACCEPT -A INPUT -p udp -m udp --dport 123 -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -p tcp -m tcp --dport 8081 -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -j ACCEPT -A INPUT -p tcp -m tcp --dport 21 -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -p tcp -m tcp --dport 139 -j ACCEPT -A INPUT -p tcp -m tcp --dport 389 -j ACCEPT -A INPUT -p tcp -m tcp --dport 445 -j ACCEPT -A INPUT -p tcp -m tcp --dport 5038 -j ACCEPT -A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT -A INPUT -s 127.0.0.1/32 -d 127.0.0.1/32 -j ACCEPT -A INPUT -m state --state ESTABLISHED -j ACCEPT COMMIT
MySQL机器上:
*filter :INPUT DROP [32888:6036616] :FORWARD DROP [0:0] :OUTPUT ACCEPT [38964:13133002] -A INPUT -p udp -m udp --dport 5060 -j ACCEPT -A INPUT -p udp -m udp --dport 4569 -j ACCEPT -A INPUT -p udp -m udp --dport 5036 -j ACCEPT -A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT -A INPUT -p udp -m udp --dport 2727 -j ACCEPT -A INPUT -p tcp -m tcp --dport 3306 -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -j ACCEPT -A INPUT -p tcp -m tcp --dport 21 -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -p udp -m udp --dport 161 -j ACCEPT -A INPUT -p tcp -m tcp --dport 161 -j ACCEPT -A INPUT -p udp -m udp --dport 162 -j ACCEPT -A INPUT -p tcp -m tcp --dport 162 -j ACCEPT -A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT -A INPUT -s 127.0.0.1/32 -d 127.0.0.1/32 -j ACCEPT -A INPUT -m state --state ESTABLISHED -j ACCEPT COMMIT
PHP1机器上:
*filter :INPUT ACCEPT [32888:6036616] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [38964:13133002] -A INPUT -p udp -m udp --dport 5060 -j ACCEPT -A INPUT -p udp -m udp --dport 4569 -j ACCEPT -A INPUT -p udp -m udp --dport 5036 -j ACCEPT -A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT -A INPUT -p udp -m udp --dport 2727 -j ACCEPT -A INPUT -p tcp -m tcp --dport 9000 -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -j ACCEPT -A INPUT -p tcp -m tcp --dport 21 -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -p tcp -m tcp --dport 5038 -j ACCEPT COMMIT
PHP2机器上: 同PHP1
端口说明:请按实际情况,对/etc/sysconfig/iptables文件中端口进行保留。 21:FTP默认端口 22:SSH默认端口 80:http默认端口,由于我的机器改成8081了,所以CTI的iptables添加了8081 123:NTP默认端口 137:udp samba的端口 138:udp samba的端口 139:tcp samba的端口 389:tcp samba的端口 445:tcp samba的端口 901:tcp samba的端口 161:SNMP的端口 162:SNMP-trap的端口 443:https默认端口 2727:MGCP默认端口 3306:mysql默认端口 4569:IAX2默认端口 5036:IAX1默认端口 5038:Asterisk默认端口 5060:sip默认端口 9000:php默认端口 10000:20000:Asterisk中RTP要使用的端口
6.在CTI、PHP1上安装samba服务,执行命令:
yum install samba
7.安装完成后,分别创建samba用户及密码,如:sbu/123456, 先执行:
useradd sbu再执行,并在提示时输入123456:
smbpasswd -a sbu
8.修改samba配置文件 /etc/samba/smb.conf,在smb.conf 文件末尾添加如下内容:
CTI机器上:
[ccastspool] path = /var/spool/asterisk comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccastetc] path = /etc/asterisk/ comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccastlib] path = /var/lib/asterisk/ comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccscripts] path = /opt/asterisk/scripts/astercc comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk
PHP1机器上:
[ccdata] path = /var/www/html/asterCC/data comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccstatistics] path = /var/www/html/asterCC/statistics comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk
9.配置完成后,重启Samba 服务配置生效,执行命令:
service smb restart
10.将samba的文件,相互挂载。(注:挂载之前,请先将本机要mount过来的代码进行备份。比如:在CTI机器上,需要mount PHP1机器上的ccdata 到CTI机器的 /var/www/html/asterCC/data 目录,那么需要在CTI机器上,将/var/www/html/asterCC/data 进行备份,备份过程此处不做详细讲述)
CTI机器上,依次执行命令,进行挂载:
mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics
PHP1机器上,依次执行命令,进行挂载:
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk
PHP2机器上,依次执行命令,进行挂载:
mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc
11.修改 /etc/php-fpm.d/www.conf 配置文件内容 CTI机器上:
[www] listen=127.0.0.1:9000 listen.allowed_clients=127.0.0.1
PHP1机器上:
[www] listen=192.168.1.61:9000 listen.allowed_clients=127.0.0.1,192.168.1.61,192.168.1.62
PHP2机器上:
[www] listen=192.168.1.70:9000 listen.allowed_clients=127.0.0.1,192.168.1.70,192.168.1.62
12.修改/usr/local/nginx/conf/nginx.conf 配置文件 CTI机器上:
12-1:在http中添加以下内容:
upstream myphp { #ip_hash; PHP负载均衡 server 192.168.1.61:9000 weight=2; server 192.168.1.70:9000 weight=2; }
12-2:在location中前面位置添加以下内容,并将默认配置的fastcgi_pass 127.0.0.1:9000; 用#号注释掉:
#这个表示login和reload时,使用本机的PHP服务,因此CTI的php-fpm服务是开启的,而且开机自启动 set $target myphp; if ($request_uri ~* login) { set $target 127.0.0.1:9000; } if ($request_uri ~* reloadConf) { set $target 127.0.0.1:9000; } fastcgi_pass $target; #fastcgi_pass 127.0.0.1:9000;
如果只使用1台服务器(如:PHP1)运行PHP服务,而不使用PHP负载均衡,那么,CTI中不需要添加任何的内容。并且,location中第一句set $target myphp; 内容也需要修改成PHP1的地址加端口,即:set $target 192.168.1.61:9000;
13.授权相关文件的共用
CTI机器上:
13-1:先拷贝到mount的目录:
cp -Rp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/statistics/agentsxindesk.ctp再执行:
ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp
13-2:拷贝:
cp -Rp /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/statistics/database.php再执行:
ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php
13-3:/opt/asterisk/scripts/astercc/identity.astercc 文件,不用做任何操作,但要保证该文件,是最开始CTI机器上mount前备份过的文件。
13-4:/opt/asterisk/scripts/astercc/license.astercc文件, 不用做任何操作,但要保证该文件,是最开始CTI机器上mount前备份过的文件。
13-5:拷贝:
cp -Rp /usr/local/conf/hcdesk.conf /opt/asterisk/scripts/astercc/hcdesk.conf再执行:
ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf
13-6:拷贝:
cp -Rp /etc/astercc.conf /opt/asterisk/scripts/astercc/astercc.conf再执行:
ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf
PHP1机器上:
13-7:将本机的agentsxindesk.ctp文件备份成agentsxindesk.ctp.bak 备份:
mv /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp.bak再执行:
ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp
13-8:备份:
mv /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/app/config/database.php.bak再执行:
ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php
13-9:将本机的hcdesk.conf文件备份成hcdesk.conf.bak 备份:
mv /usr/local/conf/hcdesk.conf /usr/local/conf/hcdesk.conf.bak再执行:
ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf
13-10:将本机的astercc.conf文件备份成astercc.conf.bak 备份:
mv /etc/astercc.conf /etc/astercc.conf.bak再执行:
ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf
PHP2机器上:
13-11:将本机的agentsxindesk.ctp文件备份成agentsxindesk.ctp.bak 备份:
mv /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp.bak再执行:
ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp
13-12:备份:
mv /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/app/config/database.php.bak再执行:
ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php
13-13:将本机的hcdesk.conf文件备份成hcdesk.conf.bak 备份:
mv /usr/local/conf/hcdesk.conf /usr/local/conf/hcdesk.conf.bak再执行:
ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf
13-14:将本机的astercc.conf文件备份成astercc.conf.bak 备份:
mv /etc/astercc.conf /etc/astercc.conf.bak再执行:
ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf
14.修改一些文件的内容
CTI机器上:
/etc/asterisk/manager.conf 文件中,在文件最后面,添加所在网段的信息如下,然后保存退出,执行命令:
asterisk -rx "manager reload"
[astercc] secret = asterccsecret deny=0.0.0.0/0.0.0.0 permit=127.0.0.1/255.255.255.0 permit=192.168.1.0/255.255.255.0 read = system,call,agent write = system,call,agent,user,config,command,reporting,originate
/etc/astercc.conf 文件中,[asterisk]标签下,server填写CTI的IP
[asterisk] server = 192.168.1.62 port = 5038 username = astercc secret = asterccsecret
15.注意/etc/asterisk 的权限,asterisk:asterisk
16.crontab文件内容,执行:crontab -e 进行对其内容的编辑。crontab 中监测启动的程序,互补即可,不要有重复运行的。
CTI:
30 12 * * * /opt/asterisk/scripts/astercc/processmonitors -d 30 20 * * * /opt/asterisk/scripts/astercc/processmonitors -d 30 23 * * * /opt/asterisk/scripts/astercc/processmonitors -d * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccdelete >/dev/null 2>&1 10 2 * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app nighttask >/dev/null 2>&1 10 0 * * * /opt/asterisk/scripts/astercc/agent_report -d 20 0 * * * /opt/asterisk/scripts/astercc/agentgroup_report -d
MySQL: 全删除,不需要执行任何程序。
PHP1 和 PHP2,两台机器需要根据配置和负载来划分执行哪些脚本,两台机器不要都执行,做到互补以下脚本即可:
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app checkonline >/dev/null 2>&1 * 2 * * * /opt/asterisk/scripts/astercc/astcc_backup.sh >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app monitortar >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app backupmonitor >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app export >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccimport >/dev/null 2>&1 */5 * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app calculate >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app mailman >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app campaignpackgetask >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app blacklistfilter >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccfilter >/dev/null 2>&1 * * * * * /opt/asterisk/scripts/astercc/astcc_historydata -d
17.mount 挂载的检测,需要添加到crontab中。 CTI:
*/5 * * * * dfccdata=`df |grep ccdata`; [ "X${dfccdata}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data`; */5 * * * * dfccstatistics=`df |grep ccstatistics`; [ "X${dfccstatistics}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics`;
PHP1:
*/5 * * * * dfccastspool=`df |grep ccastspool`; [ "X${dfccastspool}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk/`; */5 * * * * dfastetc=`df |grep etc/asterisk`; [ "X${dfastetc}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk/`; */5 * * * * dfccastlib=`df |grep ccastlib`; [ "X${dfccastlib}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk/`; */5 * * * * dfccscripts=`df |grep ccscripts`; [ "X${dfccscripts}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc/`;
PHP2:
*/5 * * * * dfccdata=`df |grep ccdata`; [ "X${dfccdata}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data`; */5 * * * * dfccstatistics=`df |grep ccstatistics`; [ "X${dfccstatistics}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics`; */5 * * * * dfccastspool=`df |grep ccastspool`; [ "X${dfccastspool}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk/`; */5 * * * * dfastetc=`df |grep etc/asterisk`; [ "X${dfastetc}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk/`; */5 * * * * dfccastlib=`df |grep ccastlib`; [ "X${dfccastlib}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk/`; */5 * * * * dfccscripts=`df |grep ccscripts`; [ "X${dfccscripts}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc/`;
18.最后,
在CTI机器上执行:
/opt/asterisk/scripts/astercc/asterccc --RNI在PHP1机器上执行:
/opt/asterisk/scripts/astercc/asterccc --ADI在PHP2机器上执行:
/opt/asterisk/scripts/astercc/asterccc --ADI
正常在CTI上会提示:001,在PHP1上会提示002,在PHP2上会提示003,再重新做授权。在CTI上重启asterccd服务,看是否有报错。