First of all, we need to know, outbound plan is used for what. Outside the call plan that is, outbound tasks, set up an outbound mission seats in the work page. Which seats involved in outbound dialing and call for each seat is assigned to which customers; agents can see which fields of the task to specify the customer information is specified for the task, which can modify the control agent can see the same progress of the work of the team.

en/to_establish_an_outbound_program.txt · Last modified: 2012/02/06 07:31 by wangl
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