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en:regular_function_description_in_call_center:do_not_call_and_black_list [2013/06/14 07:05]
shixb
en:regular_function_description_in_call_center:do_not_call_and_black_list [2017/12/12 03:05] (current)
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 ====== Do not call and Black list ====== ====== Do not call and Black list ======
-Call Center needs to forbid the call between the customer and agent,​inside [[:​en:​module_manual:​campaign:​dnc_list]] and [[:​en:​module_manual:​advanced:​blacklist]](Inbound Blacklist).+Call Center needs to forbid the call between the customer and agent,​inside [[:​en:​module_manual:​campaign:​black_lists|DNC list]] and [[:​en:​module_manual:​advanced:​blacklist]](Inbound Blacklist).
  
 ===== DNC ===== ===== DNC =====
 DNC list is used to forbid the Call Center to dial the customer which do not want to be dialed. DNC list is used to forbid the Call Center to dial the customer which do not want to be dialed.
  
-DNC list refer to [[:​en:​module_manual:​campaign:​dnc_list]]+DNC list refer to [[:​en:​module_manual:​campaign:​black_lists|DNC list]]
  
 ==== Add DNC By Import ==== ==== Add DNC By Import ====
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 ==== Add DNC By Add On The Page ==== ==== Add DNC By Add On The Page ====
  
-On the leftlist,​click [[:​en:​module_manual:​campaign]] --> [[:​en:​module_manual:​campaign:​dnc_list]],open the DNC list page,can see the follow page+On the leftlist,​click [[:​en:​module_manual:​campaign]] --> [[:​en:​module_manual:​campaign:​black_lists|DNC list]],open the DNC list page,can see the follow page
  
 {{:​en:​regular_function_description_in_call_center:​blacklist_function-1.jpg?​768|Add DNC List}} {{:​en:​regular_function_description_in_call_center:​blacklist_function-1.jpg?​768|Add DNC List}}
en/regular_function_description_in_call_center/do_not_call_and_black_list.txt ยท Last modified: 2017/12/12 03:05 (external edit)
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