How to do Time Based Routing in IVR Options

Add Ringgroups

You can add serveral groups in this way above.

Add Worktime



It will turn to be two stage automatically,as follows:

Add Worktime Packages

Total Worktime:

Total Resttime:

Add Announcement

Add Main IVR

Add a “Answer” action and “ReadData” action.

And save the input number into global variables named “PK”.

Add the “Transfer” of MainIVR,refer to “Add Sub IVR” below.

Add Sub IVR

First:add the IVR of time controller



en/real_case_guidance/how_to_do_time_based_routing_in_ivr_options.txt · Last modified: 2017/12/12 03:05 (external edit)
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