use browser IE
(8.0 or above) , Firefox(3.0 or above) or Chrome
Download Latest Firefox Here
login with username “demo” and password “demo”, this account is group admin, also we configed lots of privilege for its role.
login with username “demo1” and password “demo1”, this account is a regular agent account.
basic dialin and popup
Dial the nubmer 0086-311-89297355/56/57 with your phone and you will see the different popup pages.
click the ICON on left top, get the queue panel and click the checkbox to checkin the queue. The agent is now ready to work (not in pause or ACW).
86-311-89297355 for the campaign to popup (it includes survey and ecommerce module)