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en:module_manual:call_center:pause_cause [2015/06/09 02:57]
liuxl [Agents' working page]
en:module_manual:call_center:pause_cause [2017/12/12 03:05] (current)
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 ===== The Live Monitor Page ===== ===== The Live Monitor Page =====
  
-坐席组长 可以通过坐席组监控页面实时的查看组内坐席的情况可以对相应坐席进行 强制暂停的操作,点击强制暂停,同样需要选择一个暂停原因,即使选择的暂停原因是 需要组长审核的,也可以立马执行暂停的操作,而不需要组长输入帐号密码+The group administrator can not only monitor real-timebut also force pause to agents. It also need choose a reasonbut needn'​t input admin‘s account and password.
  
 {{:​en:​module_manual:​call_center:​pause_realtime.jpg|Use Pause In The Realtime}} {{:​en:​module_manual:​call_center:​pause_realtime.jpg|Use Pause In The Realtime}}
en/module_manual/call_center/pause_cause.txt · Last modified: 2017/12/12 03:05 (external edit)
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