Import
after uploading finished, it will appear the file information on right panel, if you want to upload another file, just click the “delete” link
Import
If your import job is not processed in 1 minute, please make sure your server time is correct
You see the alert because the file name doesn't match the customer package name, it's to avoid the import mistake between the file and the customer package
If you are sure all are good, click [OK] to continue
System will give you the ID of the job, go to
call_center →
shell_jobs, you can see all import process, when status is “close”, means the job is done.
Import & Start
From version 2.1, we provide a new features named “Import & Start”, for a new campaign or new main table, system will create all fields based on the file you import, you don't need to set customized fields and change orders any more.
Options when import to customer package
Reset Customer Status
Customer Duplicate
Options when using predictive dialer
When the campaign is using predictive dialer, it would have another line for dialer
Pre dialing Phone field: the number you want to import to predictive dialer list
Dialer Priority: customer priority in predictive dialer
Dialer Scheduler: time to dial