Team : Specifies the contact's scope.
Group : Specifies the contact's range.
Model Type : Specifies the range of the contact.
Model ID : Specifies the contact's range.
Contact : The name of the contact.
Phone : contact phone number for consultation or transfer.
show phone : Whether the agent can see the telephone number. (Does not affect the dial-up, a privacy protection)
Description : A description of this contact.
Status : A hint, visible to the agent, is often used in a virtual call center to inform the agent when this contact is suitable for contact.
Fill in the information shown above, note that the identity for the contact_status, the system according to this identity for the state to find display.
Fill in a state as shown above to save, this page for the establishment of a data, on behalf of a state.