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en:how-to:how_to_use_e_commerce_in_customer_service_module [2013/05/20 09:59]
shixb [Bind E-Commerce For Customer Service]
en:how-to:how_to_use_e_commerce_in_customer_service_module [2017/12/12 03:05] (current)
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 Module Installation,​plase refer to [[:​en:​module_manual:​system_modules:​module_installation]] Module Installation,​plase refer to [[:​en:​module_manual:​system_modules:​module_installation]]
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 +After the module is installed, you need to build an e-commerce solution,​put the products is integrated into a unit for agent to sale.
  
 ===== Create E-Commerce ===== ===== Create E-Commerce =====
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 The parameter on the add page,please refer to [[:​en:​module_manual:​e_commerce:​product]] The parameter on the add page,please refer to [[:​en:​module_manual:​e_commerce:​product]]
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 +If you need to add more,pleas repeat this setup.
  
  
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 After binded the E-Commerce,​so you can see the E-Commerce part on the customer Pop page with this E-Commerce After binded the E-Commerce,​so you can see the E-Commerce part on the customer Pop page with this E-Commerce
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 +
 +===== Customer Popup Page On The Agent Work Page =====
 +
 +Use agent'​s account to login the system,​redirect to the agent work page,like this
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 +{{:​en:​how-to:​agent_work_page.jpg?​768|Agent Work Page}}
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 +When the customer dialin,to the Customer Service,the agent will popup the customer,​like
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 +<note tip>If the Customer Service bind the E-Commerce,​the customer popup page's content won't show all,split the page into two picture,as below</​note>​
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 +{{:​en:​how-to:​customer_pop_page-1.jpg?​768|Customer Popup Page}}
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 +{{:​en:​how-to:​customer_pop_page-2.jpg?​768|Customer Popup Page}}
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 +As above,you can see the E-Commerce on the custoemr popup page.The agent can sale the product to customer and order it
  
 See the detail of E-Commerce on [[:​en:​how-to:​how_to_config_customer_service_module_for_inbound_calls]] See the detail of E-Commerce on [[:​en:​how-to:​how_to_config_customer_service_module_for_inbound_calls]]
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en/how-to/how_to_use_e_commerce_in_customer_service_module.txt ยท Last modified: 2017/12/12 03:05 (external edit)
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