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en:how-to:how_to_manage_callerid_number [2017/02/08 08:38]
liuxl created
en:how-to:how_to_manage_callerid_number [2017/12/12 03:05] (current)
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-====== ​Manage_cidnum ​======+====== ​Manage callerid number ​======
  
-<note important>​ Transport ​CIDNum ​requires relay support. </​note>​+<note important>​ Transport ​callerid number ​requires relay support. </​note>​
  
-When we need to set different ​CIDNum ​for different applications,​ the order in which the system uses the calling numbers is as follows:+When we need to set different ​callerid number ​for different applications,​ the order in which the system uses the calling numbers is as follows:
  
-  - Truck CIDNum ​(Mandatory) +  - Truck callerid number ​(Mandatory) 
-  - Agent CIDNum ​(Login status) +  - Agent callerid number ​(Login status) 
-  - Campaign ​CIDNum ​(Login status) +  - Campaign ​callerid number ​(Login status) 
-  - Device ​CIDNum +  - Device ​callerid number 
-  - Truck CIDNum+  - Truck callerid number
  
 ===== Telephone system ===== ===== Telephone system =====
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   * Mandatory use of a unified calling number.   * Mandatory use of a unified calling number.
  
-CIDNum ​can be forced on a specify trunk in the system, and all outbound through this trunk ignore any other settings and use this CIDNum.+callerid number ​can be forced on a specify trunk in the system, and all outbound through this trunk ignore any other settings and use this callerid number.
  
 {{:​en:​how-to:​选区_0028.png?​750|}} {{:​en:​how-to:​选区_0028.png?​750|}}
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 ===== Telephone system ===== ===== Telephone system =====
  
-  * Use a uniform ​CIDNum, sometmes devices require a separate ​CIDNum.+  * Use a uniform ​callerid number, sometmes devices require a separate ​callerid number.
  
 {{:​en:​how-to:​选区_0030.png?​750|}} {{:​en:​how-to:​选区_0030.png?​750|}}
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 ===== Own call center ===== ===== Own call center =====
  
-  * The agent has a separate ​CIDNum+  * The agent has a separate ​callerid number
  
 {{:​en:​how-to:​选区_0031.png?​750|}} {{:​en:​how-to:​选区_0031.png?​750|}}
  
-<note tip>When the phone is checkin as a agent device, the system will priority to use the agent CIDNum, otherwise the device ​CIDNum ​will be used.</​note>​+<note tip>When the phone is checkin as a agent device, the system will priority to use the agent callerid number, otherwise the device ​callerid number ​will be used.</​note>​
  
 ===== Campaign call center ===== ===== Campaign call center =====
  
-  * Each campaign has a separate ​CIDNum.+  * Each campaign has a separate ​callerid number.
  
 {{:​en:​how-to:​选区_0032.png?​750|}} {{:​en:​how-to:​选区_0032.png?​750|}}
en/how-to/how_to_manage_callerid_number.txt · Last modified: 2017/12/12 03:05 (external edit)
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