Click the Queue button to display the queues the agent in, as shown queue panel

  1. Check In All
  2. Check out all
  3. Pause All
  4. Unpause All
  5. Check in / check out the current queue
  6. Pause / Unpause the current queue
  7. Queue <Customer Service 1>
  8. Queue <Outbound Working Group>
  9. Queue <card02>
  10. Open/ Close the queue panel
en/function/queue_panel.txt · Last modified: 2012/01/31 02:33 by wangl
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