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en:function:live_calls_panel [2017/12/12 03:05] (current)
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 +Live Calls panel is used to display the lives calls generated by the agent 
 +{{:​en:​live_calls_panel.jpg|live calls panel}} 
 +  - All hung up 
 +  - Increase the volume 
 +  - Decrease the volume 
 +  - Hangup the customer 
 +  - Hangup the consultant 
 +  - row for the first live call 
 +  - row for the second live call 
 +  - column for customer number  
 +  - column for consultant number 
 +  - column for consultant number 
 +  - Consulted party number (in consultation) 
 +  - Consulted party number (in conference) 
 +  - Put the current consultation into the conference room 
 +  - End of the current consultation ​
en/function/live_calls_panel.txt · Last modified: 2017/12/12 03:05 (external edit)
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