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en:function:customer_rate [2017/12/12 03:05] (current)
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 +====The use of customer rate====
 +In addition to billing outbound calls to system users, it also played the role of trunk selection, when rules matched, call will be sent to the trunk configed in the rate.
 +
 +Trunk selection order:
 +  - Account group level rate match
 +  - Team level rate match
 +  - System level rate match
 +
 +At the same level of rates, the order is:
 +  - Prefix and the length match
 +  - Length match
 +  - Prefix match
 +  - Default rate matching ​
 +
 +Click to rate management → customer rates, will list all of the customer rates
 +
 +{{:​en:​rate_customerrate_add_en.jpg|add a customer rate}}
 +
 +<note tip>
 +    * Login as team admin, it will list customer rates in the team and system level customer rates
 +    * For the team, system level customer rates is real-only
 +</​note>​
 +
 +Click the "​Add"​ button to add a rate
 +
 +{{:​en:​rate_customerrate_edit_en.jpg|add a customer rate}}
 +
 +<note tip>
 +  * in customer rate, if not account group is selected then means the rate applied to the entire team
 +  * when Length was "​0",​ that all length matching
 +  * when Prefix was "​default",​ that match all prefixes ​
 +</​note>​
 +
 +Double-click rate record, open the edit window
  
en/function/customer_rate.txt · Last modified: 2017/12/12 03:05 (external edit)
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