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zhThe use of customer rate
In addition to billing outbound calls to system users, it also played the role of trunk selection, when rules matched, call will be sent to the trunk configed in the rate.
Trunk selection order:
- Account group level rate match
- Team level rate match
- System level rate match
At the same level of rates, the order is:
- Prefix and the length match
- Length match
- Prefix match
- Default rate matching
Click to rate management → customer rates, will list all of the customer rates
- Login as team admin, it will list customer rates in the team and system level customer rates
- For the team, system level customer rates is real-only
Click the “Add” button to add a rate
- in customer rate, if not account group is selected then means the rate applied to the entire team
- when Length was “0”, that all length matching
- when Prefix was “default”, that match all prefixes
Double-click rate record, open the edit window
