astercc provides a multi-level and flexible billing mechanism for users in system. In addition to billing, via different rate, you can set trunk for different numbers, that is, the system will call different numbers to choose according to match the corresponding outbound trunk.Besides outbound billing, astercc also provides the rates for agent when answer inbound calls.

• System rates

System rates the system buying rates, this is generally used to bill system outbound cost.

• Team rates

Rate of the system sales to team rates, or the cost of team, it can be used for billing on the team.

For the above two rates, we can see the following options:

• Number Prefix: The rate matched the called number prefix, for example, “0” for domestic long-distance, “00” indicates an international number, “001” that the United States, using the “default” that can match any number,
• Number Length: We can also limit the number of lengths to set the rules, 0 for unlimited
• Destination: To this target rate of application of a name, such as “local call”, “long” or “U.S.”
• Connection charge: the rate when call is connected
• Initial Duration: for how long we will apply connection charge
• Rate: the rate per minute
• Billing Block: How long we will charge
• Team: Select the application rate of the team (team), if not choice, that the rate can be applied to all the teams, the process of using the system will give priority to matching the rate within the team, if not find any matches, then it will search the team rate which is did not specify to any team.
• Trunk: the trunk need to get billed

• Customer rate: Customer rate is the rate for the end user, also when number rule matched, it will call via the trunk configed in this rate

For example, we can set all the teams all use the trunk A, local call, $0.2 for the first 3 minutes, after that $0.1 per minute:

prefix: default, destination: local call, Length: 8, connection rate: 0.2, initial duration: 180, billing block: 60 , the rate: 0.1, the team: not selected, trunk: A

In customer rate, besides same parameters in the system rates and the team rates, there is a “group account”, that can be classified into a group of some devices in the reunification of rate management, if no account group is selected, means that the rate can be used for any devices.

• Agent inbound rates

Rates are for agents answer incoming calls and billing, so dont have prefix and number length. By agent rate, you can pay your agent based the calls he answered, this is often used for part-time agent.

• Agent Group: Agent inbound rate is based agent group, agent in same agent group will share same rate.
• Agent: You can also only set the rate for specific agent, if no select, means the rate will apply in the entire agent group.