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en:faq:how_to_setup_recording [2017/12/12 03:05] (current)
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 +====== How to Setup Recording ======
 +
 +
 +<note important>​ Recording can be sited in four places,there are Teams、Users、Agents and Devices </​note>​
 +
 +===== Agents'​ calls recording =====
 +  * Agents'​ calls means the conversation started or accepted by agents.In asterCC,all of agent'​s calls could be monitor force automatically,needn'​t to site manually. ​
 +
 +===== Devices'​ calls recording =====
 +  * Devices'​ Recording
 +    * We can site the devices recording function "​Enable"​ or "​Disable"​
 +
 +{{:​en:​faq:​devices_recording.png?​750|}}
 +
 +===== Users' calls recording =====
 +  * Users' force monitoring:
 +    * We can site recording function of all devices belong this account to be "​Enable"​ or "​Disable"​
 +
 +{{:​en:​faq:​users_recording.png?​750|}}
 +
 +===== Teams' calls recording =====
 +  * Teams' force monitoring:
 +    * We can site recording function of all devices belong this team to be "​Enable"​ or "​Disable"​
 +
 +{{:​en:​faq:​teams_recording.png?​750|}}
 +
 +
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en/faq/how_to_setup_recording.txt · Last modified: 2017/12/12 03:05 (external edit)
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