When we lost password for a user, we can login as admin or teamadmin to reset their password, but when we lost password for admin, we have to reset this in mysql database. You need to know mysql root password, if you don't, try check /etc/astercc.conf
[root@astercc_cn ~]# head /etc/astercc.conf [database] dbtype = mysql dbhost = 127.0.0.1 dbname = astercc10 dbport = 3306 username = root password = passw0rd prefix = cc10_
your mysql root password is passw0rd, connect to astercc commercial database with the user and password above
[root@astercc_cn ~]# mysql -uroot -ppassw0rd astercc10 Reading table information for completion of table and column names You can turn off this feature to get a quicker startup with -A Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 276197 Server version: 5.1.73 Source distribution Copyright (c) 2000, 2013, Oracle and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Type 'help;' or '\h' for help. Type '\c' to clear the current input statement. mysql>
then you can update your new password with the following command
mysql> update cc10_accounts set password=md5('newpassword') where username='admin'; Query OK, 0 rows affected (0.00 sec) Rows matched: 1 Changed: 0 Warnings: 0