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How to configure multiple servers for asterCC system

Servers

  • CTI(Asterisk)、Nginx：192.168.1.62 (External IP：110.249.148.246)
  • MySQL：192.168.1.60
  • PHP server 1：192.168.1.61
  • PHP server 2：192.168.1.70

Before you start to config, please make sure all servers have same astercc version and modules

1.Backup database on your CTI server. 

 mysqldump -uroot -pyour_password astercc10 > astercc_backup.sql

Copy the sql file to your MySQL(192.168.1.60) sever and do import: 

 mysql -uroot -pyour_passwordastercc10 < astercc_backup.sql

2.set privileges on your MySQL server, to make sure you have mysql access on CTI and PHP servers Run the following commond on your mysql server mysql> 

 grant all privileges on astercc10.* to astercc@'192.168.1.%' identified by 'asterccpw';

Now you are supposed to have mysql access from 192.168.1.*

3.update /etc/astercc.conf on the CTI,PHP1,PHP2 servers, section [database] and [statistics]: 

[database] 
dbtype = mysql 
dbhost = 192.168.1.60 
dbname = astercc10 
dbport = 3306 
username = astercc 
password = asterccpw 
prefix= cc10_ 

[statistics] 
;on/off 
status = on 
dbtype = mysql 
dbhost = 192.168.1.60 
dbname = astercc10 
dbport = 3306 
dbuser = astercc 
dbpassword = asterccpw 
prefix= cc10_ 


[system] 
;if Cluster no,php,asterisk,all 
cluster = php

For cluster option under system, choose what kind of cluster config you want to use

4.update php database config /var/www/html/asterCC/app/config/database.php on your php servers

class DATABASE_CONFIG { 

      var $default = array( 
              'driver' => 'mysql', 
              'persistent' => false, 
              'host' => '192.168.1.60', 
              'login' => 'astercc', 
              'password' => 'asterccpw', 
              'database' => 'astercc10', 
              'prefix' => 'cc10_', 
              'encoding' => 'utf8', 
      );

You don't need to update $test

5.Update firewall config file: /etc/sysconfig/iptables, then do service iptables restart

On CTI(Nginx): 

*filter 
:INPUT DROP [32888:6036616] 
:FORWARD DROP [0:0] 
:OUTPUT ACCEPT [38964:13133002] 
-A INPUT -p udp -m udp --dport 5060 -j ACCEPT 
-A INPUT -p udp -m udp --dport 4569 -j ACCEPT 
-A INPUT -p udp -m udp --dport 5036 -j ACCEPT 
-A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT 
-A INPUT -p udp -m udp --dport 2727 -j ACCEPT 
-A INPUT -p udp -m udp --dport 137:138 -j ACCEPT 
-A INPUT -p udp -m udp --dport 123 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 80 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 8081 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 443 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 21 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 22 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 139 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 389 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 445 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 5038 -j ACCEPT 
-A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT 
-A INPUT -s 127.0.0.1/32 -d 127.0.0.1/32 -j ACCEPT 
-A INPUT -m state --state ESTABLISHED -j ACCEPT 
COMMIT

On MySQL: 

*filter 
:INPUT DROP [32888:6036616] 
:FORWARD DROP [0:0] 
:OUTPUT ACCEPT [38964:13133002] 
-A INPUT -p udp -m udp --dport 5060 -j ACCEPT 
-A INPUT -p udp -m udp --dport 4569 -j ACCEPT 
-A INPUT -p udp -m udp --dport 5036 -j ACCEPT 
-A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT 
-A INPUT -p udp -m udp --dport 2727 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 3306 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 80 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 443 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 21 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 22 -j ACCEPT 
-A INPUT -p udp -m udp --dport 161 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 161 -j ACCEPT 
-A INPUT -p udp -m udp --dport 162 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 162 -j ACCEPT 
-A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT 
-A INPUT -s 127.0.0.1/32 -d 127.0.0.1/32 -j ACCEPT 
-A INPUT -m state --state ESTABLISHED -j ACCEPT 
COMMIT

On PHP1: 

*filter 
:INPUT ACCEPT [32888:6036616] 
:FORWARD ACCEPT [0:0] 
:OUTPUT ACCEPT [38964:13133002] 
-A INPUT -p udp -m udp --dport 5060 -j ACCEPT 
-A INPUT -p udp -m udp --dport 4569 -j ACCEPT 
-A INPUT -p udp -m udp --dport 5036 -j ACCEPT 
-A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT 
-A INPUT -p udp -m udp --dport 2727 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 9000 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 80 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 443 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 21 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 22 -j ACCEPT 
-A INPUT -p tcp -m tcp --dport 5038 -j ACCEPT 
COMMIT

On PHP2: same as PHP1 

Port usage: please open correct port on /etc/sysconfig/iptables
21：FTP
22：SSH
80：http, if you changed http port in nginx, please make sure you set this properly
123：NTP
137：udp samba
138：udp samba
139：tcp samba
389：tcp samba
445：tcp samba
901：tcp samba
161：SNMP的
162：SNMP-trap
443：https
2727：MGCP
3306：mysql
4569：IAX2
5036：IAX1
5038：Asterisk AMI
5060：sip
9000：php fpm
10000:20000：Asterisk rtp

6.Install samba on your CTI and php servers 

 yum install samba

7.Configure samba username and password, such as: sbu/123456， first: 

 useradd sbu
then, enter password when it prompts: 
 smbpasswd -a sbu

8.Update samba configure file /etc/samba/smb.conf, append the following lines:

on CTI server: 

[ccastspool] 
        path = /var/spool/asterisk 
        comment = Home Directories 
        browseable = no 
        writable = yes 
;       valid users = %S 
;       valid users = MYDOMAIN\%S 
        create mask=777 
        directory mask = 777 
        force user = asterisk 

[ccastetc] 
        path = /etc/asterisk/ 
        comment = Home Directories 
        browseable = no 
        writable = yes 
;       valid users = %S 
;       valid users = MYDOMAIN\%S 
        create mask=777 
        directory mask = 777 
        force user = asterisk 

[ccastlib] 
        path = /var/lib/asterisk/ 
        comment = Home Directories 
        browseable = no 
        writable = yes 
;       valid users = %S 
;       valid users = MYDOMAIN\%S 
        create mask=777 
        directory mask = 777 
        force user = asterisk 

[ccscripts] 
        path = /opt/asterisk/scripts/astercc 
        comment = Home Directories 
        browseable = no 
        writable = yes 
;       valid users = %S 
;       valid users = MYDOMAIN\%S 
        create mask=777 
        directory mask = 777 
        force user = asterisk

on PHP1 server: 

[ccdata] 
        path = /var/www/html/asterCC/data 
        comment = Home Directories 
        browseable = no 
        writable = yes 
;       valid users = %S 
;       valid users = MYDOMAIN\%S 
        create mask=777 
        directory mask = 777 
        force user = asterisk 

[ccstatistics] 
        path = /var/www/html/asterCC/statistics 
        comment = Home Directories 
        browseable = no 
        writable = yes 
;       valid users = %S 
;       valid users = MYDOMAIN\%S 
        create mask=777 
        directory mask = 777 
        force user = asterisk

9. restart sambe, execute: 

 service smb restart

10. Mount files. (Please do backup first before you mount, let's say you are going to mount ccdata to /var/www/html/asterCC/data, backup your /var/www/html/asterCC/data first)

on CTI server, execute: 

mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdate /var/www/html/asterCC/data
mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics

on PHP1, execute: 

mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk 
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc 
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk 
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk

on PHP2, execute: 

mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics
mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk 
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk 
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk 
mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc

11. update php-fpm config file /etc/php-fpm.d/www.conf on CTI: 

[www]
listen=127.0.0.1
listen.allowed_clients=127.0.0.1

on PHP1: 

[www]
listen=192.168.1.61:9000
listen.allowed_clients=127.0.0.1,192.168.1.61,192.168.1.62

on PHP2: 

[www]
listen=192.168.1.70:9000
listen.allowed_clients=127.0.0.1,192.168.1.70,192.168.1.62

12.update nginx config file /usr/local/nginx/conf/nginx.conf

on CTI:

12-1: add the following content in http section: 

http{

upstream myphp { 
        #ip_hash; PHP load balance
        server 192.168.1.61:9000 weight=2; 
        server 192.168.1.70:9000 weight=2; 
    }
}

12-2：update location section: 

location ~ .*\.(php|php5)?$ 
{ 
       #use local server for login and reloadConf action
        set $target myphp; 
        if ($request_uri ~* login) { 
            set $target 127.0.0.1:9000; 
        } 
        if ($request_uri ~* reloadConf) { 
            set $target 127.0.0.1:9000; 
        } 
        fastcgi_pass  $target; 
        #fastcgi_pass  127.0.0.1:9000; 
}

you don't need to update nginx on PHP1 and PHP2

13. Share licensing

on CTI:

13-1: do backup: 

 cp -Rp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/statistics/agentsxindesk.ctp
execute: 
 ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp

13-2：copy: 

 cp -Rp /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/statistics/database.php
execute: 
 ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php

13-3：make sure /opt/asterisk/scripts/astercc/identity.astercc, /opt/asterisk/scripts/astercc/license.astercc are original files before you mount 

 cp -Rp /usr/local/conf/hcdesk.conf /opt/asterisk/scripts/astercc/hcdesk.conf 
 ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf 

 cp -Rp /etc/astercc.conf /opt/asterisk/scripts/astercc/astercc.conf 
 ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf

on PHP1:

13-4:backup agentsxindesk.ctp 

 mv /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp.bak 
 ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp

13-5: 

 mv /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/app/config/database.php.bak 
 ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php

13-6: backup hcdesk.conf 

 mv /usr/local/conf/hcdesk.conf /usr/local/conf/hcdesk.conf.bak 
 ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf

13-7：backup astercc.conf 

 mv /etc/astercc.conf /etc/astercc.conf.bak 
 ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf

on PHP2:

13-8: bacup agentsxindesk.ctp 

 mv /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp.bak 
 ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp

13-8: 

 mv /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/app/config/database.php.bak 
 ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php

13-9: backup hcdesk.conf 

 mv /usr/local/conf/hcdesk.conf /usr/local/conf/hcdesk.conf.bak 
 ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf

13-10: backup astercc.conf 

 mv /etc/astercc.conf /etc/astercc.conf.bak 
 ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf

14. update config files

on CTI: update /etc/asterisk/manager.conf, so other servers could access asterisk: 

[astercc]
secret = asterccsecret 
deny=0.0.0.0/0.0.0.0 
permit=127.0.0.1/255.255.255.0 
permit=192.168.1.0/255.255.255.0 
read = system,call,agent 
write = system,call,agent,user,config,command,reporting,originate

apply the changes 

 asterisk -rx "manager reload"

update /etc/astercc.conf 

[asterisk] 
server = 192.168.1.62 
port = 5038 
username = astercc 
secret = asterccsecret

15.make sure /etc/asterisk is owned by asterisk:asterisk

16.update crontab by “crontab -e”

on CTI： 

30 12 * * * /opt/asterisk/scripts/astercc/processmonitors -d 
30 20 * * * /opt/asterisk/scripts/astercc/processmonitors -d 
30 23 * * * /opt/asterisk/scripts/astercc/processmonitors -d 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccdelete >/dev/null 2>&1 
10 2 * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app nighttask >/dev/null 2>&1 
10 0 * * * /opt/asterisk/scripts/astercc/agent_report -d 
20 0 * * * /opt/asterisk/scripts/astercc/agentgroup_report -d

MySQL： remove all crontabe

PHP1 and PHP2, you just need to make sure these scripts are executed on either one 

* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app checkonline >/dev/null 2>&1 
* 2 * * * /opt/asterisk/scripts/astercc/astcc_backup.sh >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app monitortar >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app backupmonitor >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app export >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccimport >/dev/null 2>&1 
*/5 * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app calculate >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app mailman >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app campaignpackgetask >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app blacklistfilter >/dev/null 2>&1 
* * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccfilter >/dev/null 2>&1 
* * * * * /opt/asterisk/scripts/astercc/astcc_historydata -d

17. make sure mount in crontabe CTI： 

*/5 * * * * dfccdata=`df |grep ccdata`; [ "X${dfccdata}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data`; 
*/5 * * * * dfccstatistics=`df |grep ccstatistics`; [ "X${dfccstatistics}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics`;

PHP1： 

*/5 * * * * dfccastspool=`df |grep ccastspool`; [ "X${dfccastspool}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk/`; 
*/5 * * * * dfastetc=`df |grep etc/asterisk`; [ "X${dfastetc}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk/`; 
*/5 * * * * dfccastlib=`df |grep ccastlib`; [ "X${dfccastlib}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk/`; 
*/5 * * * * dfccscripts=`df |grep ccscripts`; [ "X${dfccscripts}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc/`;

PHP2： 

*/5 * * * * dfccdata=`df |grep ccdata`; [ "X${dfccdata}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data`; 
*/5 * * * * dfccstatistics=`df |grep ccstatistics`; [ "X${dfccstatistics}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics`; 

*/5 * * * * dfccastspool=`df |grep ccastspool`; [ "X${dfccastspool}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk/`; 
*/5 * * * * dfastetc=`df |grep etc/asterisk`; [ "X${dfastetc}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk/`; 
*/5 * * * * dfccastlib=`df |grep ccastlib`; [ "X${dfccastlib}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk/`; 
*/5 * * * * dfccscripts=`df |grep ccscripts`; [ "X${dfccscripts}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc/`;

18. At last,

On CTI server: 

 /opt/asterisk/scripts/astercc/asterccc --RNI
On PHP1: 
 /opt/asterisk/scripts/astercc/asterccc --ADI
on PHP2: 
 /opt/asterisk/scripts/astercc/asterccc --ADI

If everything is good, you will see 001 on CTI server, 002 on PHP1, 003 on PHP2, after license is issued, run service asterccd restart on CTI server.

en/faq/how_to_configure_multiple_servers.txt · Last modified: 2016/11/09 05:53 by solo
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