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zhTable of Contents
core-2.2-alpha
- Optimize the css of system
- On the page list,there will default show 30 data
- Edit part of po in the system
- Teams
- Add `Followme Accept` parameter
- Devices
- Add `FollowMe` parameter
- Live Montor
- Add a picture after agentno,used to login as this agent
- Shell Jobs
- Add 5 seconds to automatically refresh
- Shell exports
- Add 5 seconds to automatically refresh
- Templates
- Change the default value of `Agent Choose` and `Modify` to yes
- admin could use ##fileds_name## in template, when sending the message, it will get replaced with customer data
- Trunks
- When use the dahdi,no need to remind to choose the template
- Import
- `Reset Agent` parameter will not need to enable the dialer for campaign
Campaign
- Campaign
- admin could define a speed dial, agent dial this number to obtain customer from his list, when call is done, agent could you IVR to save call result
- Chang the default value to yes for `Load Contact Histor`
- `Quick Schedual` support to set the minute
- Add `Hidden Fields` , used with the `Hiding contact info` parameter
- Results
- Change the display from `Default` to `All` for `Team` parameter
- Agent Portal
- when there's no more new number to call in auto dial, system will check if there's no number to call every one minute
- use the first display field as tab title
- add a prefix number to speed up call result selection for agent
BPO
- BPO Account
- Add `Login as BPO User`
- The Role is required
- Allow to upload a picture to show on the personal page of the BPO Management
- Allow to set the campaign field for campaign which belong to this account
- BPO Customer page
- According to the field which set on the bpo account page to show the page
- Add statistic for campaign about the customer status on the page
Workorder
- Add a fresh button on the workorde details page
Agent Work Portal Page
- Campaign Customer Popup Page
- Unify all the tip message prompt way
- Add automatically login the queue function
- A minute only one click the search the agent rank
- Add number order to show the call result in the select on the customer popup page
