core-1.2

  • Add dialer interface
  • Add an IAX trunk template
  • Add an E-Commerce module
  • Add privilege control range for different Teams, Agent Groups and individuals
  • Add auto pause for calls not being answered
  • Add a contact record page to view the record of each group
  • Add a new page to control fileds, so each team can config priviledges for individual main table or orginacation main table
  • Improve the system coding errors
  • In search bar:
    • Add the search type option `!=`
    • Add the search value option `Others` for the select search
  • The system modules can be uninstalled
  • Allow only one team exist in the system
  • Has fixed the time plugins which is incompatible in the Chrome browser
  • Prompt tips in the system message page when the module licence expires
  • Can add several cc email,division by semicolon .
  • Has fixed some po languages
  • The team select will be one option when there is only one team in the system.
  • Agent
    • Add `CIDNum` and `CIDName` parameters,to show the `CIDName` and `CIDNum` when dialout
      • if set the parameter,when dialout,will use the parameter's value,except the Campaign use `Force CallerSetting`
  • Agent Group
    • Choose agent for agent group
      • add `detail` and `simple` mode to crontroll the agent display in the choose page
      • The left unchosen agent to current agent group DIV was splited into two DIV.The Up DIV is used to show the agent which unchsen by any agent group.The bottom DIV show all the agent unchosen by *current agent group
    • Change the team select will search the data with team value
  • Role
    • The agent which agent type is agent can set the customer search page's privilege for Customer Service Module
  • Quick Edit
    • Fixed the parameter error,do not get the tip bug
    • Fixed edit the device's type except mgcp and dahdi,do not update the `Username` field
  • Device
    • Hide the realte parameter with `Voicemail` parameter when the `Voicemail` is disabled
    • Change the `Connect Status` field's position in the field list.When the value is reachable,it will show the green background color and show the connect milliseconds,other value show the black background color
    • Optimize show the new `Username` field value on the page when update the `Ext. No.`
  • Ringgroups
    • Fixed do not ring when the `Announcement` has been set and the `Ring Strategy` is Hunt or Hunt-next
    • Fixed IVR to no announcement agent group,can not set the Hunt or Hunt-next
  • Trunk
    • Advanced
      • Add `Custom Dial String` parameter
      • Remove `CIDNum AddPrefix`,`CIDNum RemovePrefix` and `CIDName AddPrefix` parameters
    • On the Edit Rule page,add the `Callerid Name` option for the `Object` parameter
    • Change `reg. status` and `peer status` position to left. When the `reg. status`'s value is reachable,it will show the green background color,and show the millisecond at the same time
  • Import
    • Add deal with duplicate data,include `Customer Duplicate` and `Duplicate Customer Import Diallist`
      • `Customer Duplicate` is used to control the import mode of customer data,include `skip` and `update`.`skip` is the duplicate data will be passed when importing,`update` is used to update the existed customer data by the import data.
      • `Duplicate Customer Import Diallist` id used to control the import mode of diallist data with the duplicate customer data when importing.include `Ignore Duplicate` `All` 和 `Ignore Success`.
        • `Ignore Duplicate` is the import duplicated customer data will not insert into diallist when import
        • `All` is insert all the import customer data to diallist
        • `Ignore Success` the import duplicated customer's status is success closed will not insert into diallist when importing
  • Batchcontacts
    • Add the search field `Archivetype`
  • Live Monitor
    • Fixed the Checkin nums with the team shows Nan
    • The agent group administrator's `Live Monitor` page can monitor the agent by new function
  • Mail Server(original name is SMTP Servers)
    • Change name to Mail Server
    • Add a default localhost mail server when install system
    • If no mail server in the system,it will add a default localhost mail server when upgrade the system
    • can send mail by the localhost mail server
  • Settings
    • `Current PbxCdr Table Data` parameter's units change from month to day.
    • Add `srvlookup` parameter under the `GENERAL SIP SETTINGS` label
  • Customization
    • For the relate type field,can use two pattern to add the select option.One is fill the option in the textarea.One is add option by upload the txt file
    • If there are the customer packages,it will prompt the user when add
    • Fixed add field of capital letter,show the duplicate field in field set page
  • Individuals
    • Add
      • Can choose tag for customer
      • Batch Deletes
      • Assign By Check,can assign the checked customer to the customer packages
      • Assign By Conditions,can assign the customer to the customer packages by search
    • Assign
      • Add two checkbox on the assign page
        • `Keep Agent`,assign the customer from one customerpackage(use main table) to other customerpackage,if the customer belong to agent and the agent is in the campaign's agent group,the customer is still belonged to the agent

`Keep Status`,the customer status will not be changed

  • Save the assign log
  • Can assign the customer to customerpackage when add
  • Can use tag list and customer package list on the page to search relate data
  • Organization
    • Add
      • Can choose tag for customer
      • Batch Deletes
      • Assign By Check,can assign the checked customer to the customer packages
      • Assign By Conditions,can assign the customer to the customer packages by search
    • Assign
      • Add two checkbox on the assign page
        • `Keep Agent`,assign the customer from one customerpackage(use main table) to other customerpackage,if the customer belong to agent and the agent is in the campaign's agent group,the customer is still belonged to the agent

`Keep Status`,the customer status will not be changed

  • Save the assign log
  • Can assign the customer to customerpackage when add
  • Can use tag list and customer package list on the page to search relate data
  • Contact Log
    • is a new page
    • show the contact log for every team
  • Customer Field
    • is a new page
    • set the field privilege for the individual or organization for every team

workorder-1.1

  • Add contact log for work order
  • In any case,just the workorder owner and the creby can change the workorder's status
  • Work Order
    • Add `Edit Limit` parameter,include `everyone` and `owner`
      • default is `everyone`: everyone can open the workorder,can edit the workorder
      • `owner`:the the workorder owner and creby can edit the workorder
    • Add `Customer Name` and `Contact Memo`

dialer-1.4

  • The page relate with dialer is controlled by the role
  • Campaign Diallist
    • Add the `memo` for the dialer filter,it can save the SQL conditions when the fileter running
  • Dialer Setting
    • Optimize the page

campaign-1.4

  • The results can relate with rhe workorder when installed the work order module
  • Add pop page when consult
  • Campaign
    • if the campaign doesn't have agent group,it will show the gray background color in the page list
    • Advanced
      • `blacklist direct`,include `Team` and `Current Campaign`.Is used to control add the DNC direct
    • ADD
      • can choose `create new customerpackage` `Individual CustomerTable`(`Organization CustomerTable`) and use the exist customerpackages.Also,for the exist customerpackages ,can see the customerpackage's type(if use main table,it will show)
    • Edit
      • can order the field and set the required on the set field page(Background Field and Agent Field)
      • `Use Main Table` is used to show the customerpackage use the main table
    • Manual Assign Customers
      • the search field will subject to the background field set
      • click search will go to the action position
  • Customer Packages
    • The customerpackage which used the main table , the customer is same with the main table customer,and the main customer just in one customer package at the same time
    • ADD
      • `Use Main Table` control whether to use main table customer
      • Use main table,the customer package can not use `Customer` button and the checkbox to choose the customer for the customerpackage
    • EDIT
      • can use `Select from main database` button to add customer for the customerpackage.If the customerpackage use the main table customer,just can check the customer doesn't belong to other use main table customer packages.
  • Customers
    • Fixed the page doesn't search when finished the delete by conditions
    • Add `CallPath` field to show and search
  • CDRs
    • Add `CallPath` field to show and search
  • Results
    • Add result relate with workorder
    • Add one `DNC` result.When choose the `DNC` result ,the customer's phone number will be into the DNC list
  • Quality Control
    • Fixed listen the history cdr records abnormity
  • DNC List
    • change the 3 input to 1 input
    • Add truncate fucntion
    • Add add DNC number function
    • Optimize the page

customerservice-1.1

  • Customer Service
    • Add `Add Customer Priority` parameter,include `Only Individual` `Individual Priority` `Only Organization` and `Organization Prority`.
    • Add `seach customer page field set` button to set the individual or organization field for search,can set the field search type `Disabled Search` `Partial Matched` and `All Matched`
  • CDR
    • In the page list
      • Click `Src` or `Dst` to dialout,just enable on the agent portal page
      • noanswer of dialin,the data will be showed the red background color
      • noanswer of dialout,the data will be showed the dark green background color
  • Missed Calls
    • novisit of the data will be showed the red background color

Agent Work Page

  • The agent's parameter `Device` is `Self-adapting`,it will be recognized automatically
  • Agent use soft telphone,the soft telphone doesn't use.Agent will be checkout from queue automatically

Campaign Pop Page

  • Improve on Dialway
    • Preview and Auto,if the first dial number won't be answered,will dial next number
    • the background color of phone number will be red,when dialout
  • Customer Pop Page
    • can choose the DNC result to add the customer phone number to DNC list
  • allow to combine two customer,such as customer A and B,the customer B will be combined with A,and B can not be edit and delete

Customer Service Pop Page

  • Add `Customer Search` page
  • New customer pop page,Due to the customer service's `Add Customer Priority` parameter,to control save the customer type.
    • `Individual Priority`,can use `Switch to the organization customer` to change to the organization
    • `Organization Priority`,can use `Switch to the individual customer` to change to the individual
    • other value can not change
en/change_log/astercc-1.2_changelog.txt · Last modified: 2013/05/20 02:40 by shangy
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