Upgrade Google Maps to v3 version
Increased work order module
Increase the knowledge base module
Increased number attribution functions (see call center management)
Extension agent mode is available by default
The name of the package of work time and work time allowed to enter a space
New import and export system plan for the current default execution time
Modify pre-dialing module is not installed pre-dialing module, system background
Outbound Marketing module custom field individual customers and corporate customers centralized customer management menu and add custom field search
Modify a seating job number
Modify Report statistics incoming service detail under export the report title header error
Called the main number bound to change the incoming application binding
When no options when the system does not read any page and select only one option is automatically selected without the need to click again to switch, including
Personal Customer Management
Enterprise Customer Management
Virtual call center → Customer Management (vcustomers)
Virtual call center → call records (vcustomer_cdrs)
Outbound Marketing → call records
Outbound Marketing → Customer Management
Pre-dialing → Pre-dialing list
Modify part of the multi-language
The system is part of the css regularity
Export improvements
Export to increase sub-files package function, when the data is too large, the system is automatically stored in accordance with the set every N data to a file, the final package multiple files available for download.
Inside information to improve
Increased automatically download the upgrade package
Fixed seating platform to send text messages and e-mail did not record the job number bug
The seat extension elect adaptive, did not enter the extension number, login will be prompted to enter the extension number at this time, this situation improved as a priority to connect the same ip phone, not connected to the then prompted to enter the extension number.
Seat interface lists the call results last update Descending used to control the results of the call is selected by default
Online audition player, lengthening the progress bar to facilitate longer talk fast forward positioning
Fixed some plug lead
Team
If a team does not use any relay or relay group, shown in yellow in the list page
If a team does not use any relay or relay group * Double-click to edit the system given prompt box, if the election is, the relay / relay group: automatically get focus
Add the team, if the system memory can use global relay default select a repeater
Team add interface
The largest account number, the largest seating number, the number of maximum extension, the maximum number of queues, the maximum number of meeting rooms 5
Default language is automatically selected as the system default language type of the same language
Account
Account Group
Quick Edit
Seating group
Seating group If you do not select the queue or queue data is deleted the line in the list will be displayed with a red background
Outbound calls to modify the the seating group's default attributes for unlimited
Remove seats to modify the seating group did not delete the asterisk in the agent check-in queue
Seating group add (or edit) the group has been selected on the right side of the seat can batch modify the agent interface parameter setting
Add seating group the interface working link parameters default to default link
Increased seating group exhaled type of application, current exhaled application two parameters set
Seating group edit page be able to see the incoming application binding
When a default agent group to add an empty field seats to a seating group automatically with the seating group for the current exhaled seating group
Remove a seat from a seating group, and the default the seating group field with the seating group at the same time, to cancel the seat of exhaled seating group selection
Delete a seating group, the current seating group exhaled seating group to cancel the current the exhaled seating group selection for seating group seats
When a seating group with an application associated with the seating group no current exhaled application automatically increase the binding relationship
Seat
Add interface at the target number after clicking any part of the page, click the drop-down box to hide the drop-down box
Seat extension on DND, page plus red seats behind DND
Increased exhaled seats set of parameters
Edit page to modify the current outgoing seating group, double-click to open, if the agent's current exhaled corresponding seating group seating group does not exist, then automatically update the current outgoing seating group with a part of the seating group, if you do not belong to any seating group exhaled seating group deselect
Extension Management
Queue page
Support play announcements at fixed time intervals and key-to-speech menu or turn voice message queuing process
Support for playback queuing location information
Wait for the music to increase the ring tone options
Ext Management
Blacklist management
Pbx call management records
Conference Room
Call Voice
Computer traffic
Can not be selected by the voice of the amendments set the follow-up to the target page
Input limit parameter defaults to No, enter default data, set the target when the ivr ivr limit the input parameter is set to No
Modify add and edit the layout of the page
DID page
DID grouping page
Trunk management
Information template
Seating group monitoring
The seating group monitoring page can choose to view real-time data of a team or seating group
If you pause the mouse into the above display specific reasons
Optimized styling issues
Remove the fillet of page
Click on the page group seating seating group seats checked in the seating group will be displayed in red
Fixed team and agent group various state the amount of data that is not synchronized
To optimize additional call state seats will be counted as idle
Import page
Increased team of the drop-down box, used to select the appropriate team under the individual customers, corporate customers, telemarketing tasks corresponding to the client package, incoming user table
Cancel only upload files before they can choose the team of the drop-down box and select the drop-down box table
Increased incoming blacklist, no attribution import feature
Importing customers while importing data to the pre-dial list, If you import customers repeat customers will be inserted into the pre-dial list, priority and call time in the pre-dial list is updated with new data
Title head is not case-sensitive match to selected by default each column field to select the drop-down box
Custom Fields
Voice file management
Working time package
Working Hours
Incoming applications binding
Cancel the system default application
Increased seating group and a relay match the parameters set
Calling bind, called binding, relay bindings, the queue bindings must choose one default queue binding
Import program management
Task Manager
System hotkey
Increased three shortcuts
*69 to switch seats work mode to normal mode
*71 switch seats work mode to Recall mode only
*72 seats to switch operating modes to the incoming mode only
Increase parking_key (resides number default 700) parameter for each team at the same time increase the extension number 10 (resides retrieve number defaults to 701-710)
System Information
System Settings
The default system export restrictions Close (export time limit defaults to 0)
System basic settings page number is displayed under the 100 additional options
Increased sip configuration page is used to configure the general inside sip parameters
Increased IP restriction feature, you can set the ip segment to restrict login
Board Management