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astercc-1.2_beta_changelog

Core-1.2-beta

  • Upgrade Google Maps to v3 version
  • Increased work order module
  • Increase the knowledge base module
  • Increased number attribution functions (see call center management)
  • Extension agent mode is available by default
  • The name of the package of work time and work time allowed to enter a space
  • New import and export system plan for the current default execution time
  • Modify pre-dialing module is not installed pre-dialing module, system background
  • Outbound Marketing module custom field individual customers and corporate customers centralized customer management menu and add custom field search
  • Modify a seating job number
  • Modify Report statistics incoming service detail under export the report title header error
  • Called the main number bound to change the incoming application binding
  • When no options when the system does not read any page and select only one option is automatically selected without the need to click again to switch, including
    • Personal Customer Management
    • Enterprise Customer Management
    • Virtual call center → Customer Management (vcustomers)
    • Virtual call center → call records (vcustomer_cdrs)
    • Outbound Marketing → call records
    • Outbound Marketing → Customer Management
    • Pre-dialing → Pre-dialing list
  • Modify part of the multi-language
  • The system is part of the css regularity
  • Export improvements
    • Export to increase sub-files package function, when the data is too large, the system is automatically stored in accordance with the set every N data to a file, the final package multiple files available for download.
  • Inside information to improve
    • Select the sender when the seats and consolidating the accounts. Example astercc0 (5000)
    • Search conditions increase job number search
  • Increased automatically download the upgrade package
  • Fixed seating platform to send text messages and e-mail did not record the job number bug
  • The seat extension elect adaptive, did not enter the extension number, login will be prompted to enter the extension number at this time, this situation improved as a priority to connect the same ip phone, not connected to the then prompted to enter the extension number.
  • Seat interface lists the call results last update Descending used to control the results of the call is selected by default
  • Online audition player, lengthening the progress bar to facilitate longer talk fast forward positioning
  • Fixed some plug lead
  • Team
    • If a team does not use any relay or relay group, shown in yellow in the list page
    • If a team does not use any relay or relay group * Double-click to edit the system given prompt box, if the election is, the relay / relay group: automatically get focus
    • Add the team, if the system memory can use global relay default select a repeater
    • Team add interface
      • The largest account number, the largest seating number, the number of maximum extension, the maximum number of queues, the maximum number of meeting rooms 5
      • Default language is automatically selected as the system default language type of the same language
  • Account
    • First and last names are changed to non-required
    • Increased accountcode display and search
  • Account Group
    • Delete account group emptied the group under the account data in the account group id is an administrator two fields
  • Quick Edit
    • Batch modify the seating state
  • Seating group
    • Seating group If you do not select the queue or queue data is deleted the line in the list will be displayed with a red background
    • Outbound calls to modify the the seating group's default attributes for unlimited
    • Remove seats to modify the seating group did not delete the asterisk in the agent check-in queue
    • Seating group add (or edit) the group has been selected on the right side of the seat can batch modify the agent interface parameter setting
    • Add seating group the interface working link parameters default to default link
    • Increased seating group exhaled type of application, current exhaled application two parameters set
    • Seating group edit page be able to see the incoming application binding
    • When a default agent group to add an empty field seats to a seating group automatically with the seating group for the current exhaled seating group
    • Remove a seat from a seating group, and the default the seating group field with the seating group at the same time, to cancel the seat of exhaled seating group selection
    • Delete a seating group, the current seating group exhaled seating group to cancel the current the exhaled seating group selection for seating group seats
    • When a seating group with an application associated with the seating group no current exhaled application automatically increase the binding relationship
  • Seat
    • Add interface at the target number after clicking any part of the page, click the drop-down box to hide the drop-down box
    • Seat extension on DND, page plus red seats behind DND
    • Increased exhaled seats set of parameters
    • Edit page to modify the current outgoing seating group, double-click to open, if the agent's current exhaled corresponding seating group seating group does not exist, then automatically update the current outgoing seating group with a part of the seating group, if you do not belong to any seating group exhaled seating group deselect
      • Modify the extension mode to prompt the user
  • Extension Management
    • Extension agent mode is available by default
  • Queue page
    • Support play announcements at fixed time intervals and key-to-speech menu or turn voice message queuing process
    • Support for playback queuing location information
    • Wait for the music to increase the ring tone options
  • Ext Management
    • Inside page increase inside to check and repair the function and display the results of the implementation
  • Blacklist management
    • Add and edit page will be required to change the optional account
  • Pbx call management records
    • Modify the results of the search in the call options
  • Conference Room
    • If you do not select the invited account prompted
    • Modify multilingual
  • Call Voice
    • If you do not select the voice file list data * call voice Each row is displayed with a red background
  • Computer traffic
    • Can not be selected by the voice of the amendments set the follow-up to the target page
    • Input limit parameter defaults to No, enter default data, set the target when the ivr ivr limit the input parameter is set to No
    • Modify add and edit the layout of the page
  • DID page
    • Add interface can fill did numbers - did number DID number to volume increase did data
    • Edit page to see incoming applications binding
  • DID grouping page
    • Edit page to see incoming applications binding
  • Trunk management
    • Select dahdi (channel group) and dahdi (single-channel) hidden templates and details part
    • Edit page to see incoming applications binding
    • Remove details in the **
  • Information template
    • Modify the information template management page editor mail when unavailable
    • Fix upload and insert image lost session ie under
  • Seating group monitoring
    • The seating group monitoring page can choose to view real-time data of a team or seating group
    • If you pause the mouse into the above display specific reasons
    • Optimized styling issues
    • Remove the fillet of page
    • Click on the page group seating seating group seats checked in the seating group will be displayed in red
    • Fixed team and agent group various state the amount of data that is not synchronized
    • To optimize additional call state seats will be counted as idle
  • Import page
    • Increased team of the drop-down box, used to select the appropriate team under the individual customers, corporate customers, telemarketing tasks corresponding to the client package, incoming user table
    • Cancel only upload files before they can choose the team of the drop-down box and select the drop-down box table
    • Increased incoming blacklist, no attribution import feature
    • Importing customers while importing data to the pre-dial list, If you import customers repeat customers will be inserted into the pre-dial list, priority and call time in the pre-dial list is updated with new data
    • Title head is not case-sensitive match to selected by default each column field to select the drop-down box
  • Custom Fields
    • Add custom fields customer package outbound marketing tasks default custom fields with edit permissions
    • Add interface Default Language parameter system default language match
  • Voice file management
    • Optimize the bulk upload feature page style
  • Working time package
    • Modify the edit page can not be displayed correctly complete information
  • Working Hours
    • Start time and end time to increase the number of seconds
  • Incoming applications binding
    • Cancel the system default application
    • Increased seating group and a relay match the parameters set
    • Calling bind, called binding, relay bindings, the queue bindings must choose one default queue binding
  • Import program management
    • Increase the server time
    • Show the number of repetitions import
  • Task Manager
    • Modify View detailed specific tasks multilingual interface
  • System hotkey
    • Increased three shortcuts
    • *69 to switch seats work mode to normal mode
    • *71 switch seats work mode to Recall mode only
    • *72 seats to switch operating modes to the incoming mode only
    • Increase parking_key (resides number default 700) parameter for each team at the same time increase the extension number 10 (resides retrieve number defaults to 701-710)
  • System Information
    • Remove the memory data display
  • System Settings
    • The default system export restrictions Close (export time limit defaults to 0)
    • System basic settings page number is displayed under the 100 additional options
    • Increased sip configuration page is used to configure the general inside sip parameters
    • Increased IP restriction feature, you can set the ip segment to restrict login
  • Board Management
    • Boards inside add / modify DID, the DID will be inserted into the DID table

Campaign-1.3

  • Outbound Marketing Task Manager
    • If no client package dial plan (even if the client package in the recycle bin are also considered not bound customer package) the data page grayed clause, at the same time, double-click to open the outbound tasks have hints of red font
    • If you find a task of the pre-dial-up account was deleted with the red logo and double-click to open the data will automatically switch to the pre-dial settings tab, and given prompt the user to select a pre-dial-up account
    • Add interface switching teams when working link parameters remove the “select” option
    • Fields all around Taiwan can be set to save the data will set the Edit Permissions
    • Outbound tasks (campaign) from the Recycle Bin table deleted (including select delete and empty the Recycle Bin)
      • Become idle state of outbound tasks corresponding questionnaire
      • The corresponding results of the questionnaire the table (cc10_ questionnaire id_suerveyresults) table should be outbound task questionnaire results removed
      • Corresponding questionnaire quotas are removed
    • The increase in pre-dial the last recovery time and recovery times
    • Event Receiver address parameter to increase the “select” option
    • Allocate customers and priority allocation called fewer customers, the same seat to the front seat manual access to customers is also a priority called fewer customers
    • Optimized style
      • Increase the parameters to the default the Enquiry Contact records, for the “” the seating platform screen pops page directly display customer contact record, otherwise require manual click Get.
    • Increase the function of the client package field alias set, export quality control and customer management page, alias priority as the title of head.
  • Client package management
    • If the client package the corresponding outbound marketing tasks, but outbound marketing task has been deleted, it will page grayed the client packet data package and double-click to open the customer will be prompted
    • Customer package will delete disable the corresponding state of outbound tasks, while the outbound marketing task is not allowed to modify the state
    • Modify the search deleted (pre-dial list within the client's pre-dialing state is not the unprocessed allowed to delete)
    • Specific client package increase import batch ID field is used to identify the customer by which time import plan to import the client package
  • Customer Management
    • Delete all the efficiency of the implementation to optimize customer management page
    • Search optimized custom fields
  • Quality control management
    • Fixed listen to the recording interface questionnaire answer too much, do not scroll bar
    • Page can be customized to display the data by the title of the first
  • Call results management
    • The team administrator can also view the results of system-level call
  • The amount of data monitoring
    • Increase the success of the amount of data
  • Call records
    • Increased field associated with the pre-dial

Virtualoffice-1.4

  • Custom Fields
    • Increase the upload date datetime link four field type
    • Fixed bug can not add custom fields to multiple users at the same time
    • Delete custom fields, delete the corresponding user table custom fields

Dialer-1.3

  • Recycled pre-dial-up customers to fill out the priority of the input box, the default fill 0
  • Modify the problems of recovery page Search (dialtime),
  • The predial filter recycling is dialer can not work problem
  • Pre-dialing
    • Recycling page increase the dialing time field
    • Modify the dial-up time in the pre-the dialing recovery page list seats response time reversed
    • Mouse over the name of the task, you can view the work (the task work time) and non-work time task displayed in gray
    • Page removed around the fillet
  • Pre-dial settings
    • Increased prompts
  • Pre-dialing list
    • Pre-dialing filter add a page drop-down div improvement
    • Recyclable increase of Outbound Marketing tasks set in the background field of display and search view page
    • Dial list can be deleted by checking and search data
  • Filter log page
    • Increased end time display

Fax-1.3

  • Send a fax
    • Send a fax when prompted Fax are using does not reset user operation information

seating platform interface

  • Seating pages can modify the default seating group selected (via radio), only incoming application binding agent group only appeared later radio, seats, whether checked in the seating group can switch the default seating group, if only a seating group, the seating group is the default group of agents (in this case there is no radio) sitteth If the login exhaled seating group field is empty, put their first check-in seating group with seating exhaled seats group binding
  • I work orders under basic management menu moved to the work order module management role permissions to control
  • Seat interface pause, handling the error calls need to enter the job number of the seat Leader and password to enter the user name + password or job number + password instead

campaign popup page

  • Save duplicate key customers has not prompted
  • Modify each query call the results of the search criteria will be reset
  • The left to increase the amount of completion of the seats under the current plan
  • Cancel the the contact memo field on the limit limit
  • Fixed unhandled several tags list data show that the total number of bugs
  • Modify elements using css changed to use the class

virtual call center popup page

  • Modify textarea can not be updated
  • Optimized page style

inbound customer service page

  • Number attribution improvements

Calendar

  • The modify schedule management in multi-language
en/change_log/astercc-1.2_beta_changelog.txt · Last modified: 2013/02/09 16:22 by solo
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